• Assist organizational members with administrative tasks such as contacting talent for availability, creating cast lists, updating resumes, and organizing events such as casting and rehearsals• Event management – organize invitations, catering, vendor management and set-up of monthly meetings and annual events• Financial reporting – recording and reporting on expenditures for non-profit and sales for the profit side of organization.• Customer service – assist merchandise customers, paid directory members and the public in person, on the telephone and by email.• Manage office and merchandise supplies by tracking inventories and anticipating needs.• Manage website – update content and merchandise store, create client profiles, collect and process payments for non-profit and profit side of organization• Create and publish content including blogs, custom graphics and social media posts for Facebook, Instagram and Twitter

• Created and published content (articles and custom graphics) for client blogs and social media accounts (Facebook, Twitter, Pinterest, Google +)• Created and managed Facebook Ads• Curated content for social media platforms• Created and managed social media content calendars• Project managed client content delivery schedule• Created reports of social media efforts and impact• Acted as community manager for social media accounts: monitored mentions, engaged with fans, retweeted/reposted influencers and fan conten• Created and edited copy and images for client websites and advertising efforts• Contributed to content strategy by conducting research, writing summaries and pitching ideas

• Created, curated and published content for website, blog, social media and marketing materials• Assisted customers over the telephone by explaining services and answering questions• Made recommendations for the design of the website

• Created and published content to social media accounts • Made recommendations for marketing, branding, social media management and promotions

• Crafted outreach letters for clients• Researched and contacted performance venues via telephone and email• Created reports of campaigns

• Conducted development and marketing research • Coordinated delivery of marketing assets• Consulted with the Executive Producer in the development of the theatrical website• Created, curated and published content to blog and social media accounts • Designed and segmented marketing emails via Constant Contact, MailChimp and AdMail• Consulted with graphic artist to create variations on logo for social media accounts• Created script breakdowns and designed character breakdown activity for creative staff and actors• Acted as a public relations representative for the company at events• Booked national tours - researched and recommended new cities and venues created tour routes, booked venues, coordinated contracts and paperwork, and created tour schedule• Arranged air travel, ground transportation and hotel accommodations for cast, crew and executives• Coordinated events such as parties, film screenings and ticketed lectures• Managed expense reports and petty cash accounts for department heads• Reviewed weekly time cards and submitted payroll spreadsheets for up to 48 theatrical staff members• Acted as point of contact for insurance representatives, union representatives and injured employees for workers compensation cases

• Assisted AAA members over telephone and email by explaining the AAA Auto Buying Program, instructing them on how to use the site and by answering customer questions• Resolved member complaints by working with dealership managers, AAA representatives and customers• Created reports and implemented a lead tracking system by creating a monthly spreadsheet that included budget information, telephone and Internet traffic, and surveys for over three hundred dealerships

• Coordinated and supervised distribution of scripts, schedules, forms and contact lists to employees, department heads and studio executives • Generated and issued certificates of insurance• Managed union reports and paperwork• Filled out and managed PO’s• Researched, purchased and rented items for departments and kept inventories• Negotiated and managed vendor accounts• Scheduled meetings and conference calls with department heads and studio executives• Set up offices during prep: Ordered furniture, phone systems, computers, Internet access and office supplies. • Closed offices at wrap: Returned all rentals, closed accounts, supervised inventory of assets and created inventory lists.• Supervised a staff of up to four production assistants• Managed expense reports for UPM

• Answered multi-lined phones, coordinated conference calls, transferred calls, took accurate messages and set up voice mail for department heads• Responsible for photocopying including collating, double sided copies, reducing and enlarging• Conducted Internet researches for various items, services and information• Delivery and pick-up runs throughout Los Angeles area and on location• Ordered and delivered meals to staff• Maintained office supplies and paper stocks