Carson Cacy Email & Phone Number

Austin, Texas, United States

Supported operations of a fleet of luxury vehicles.Facilitated seamless car deliveries plane-side at private airports, as well as to private residences and luxury destinations in the greater Austin area.Coordinated reservations, pickups, and drop-offs throughout the city with precision and attention to detail.Promoted and facilitated upgrades to luxury inventory options and additional services, such as timed deliveries and scheduled pickups.Cultivated and maintain strong relationships with esteemed hotel and FBO partners (e.g., Four Seasons, Fairmont, Million Air, Signature Flight Support),Proactively anticipated the needs and schedules of high-profile clientele and their various points of contact.Maintained meticulous guest profiles, noting preferences and price points, to ensure personalized and efficient service.Provided comprehensive training and ongoing support to new hires, fostering their growth and success as skilled salespeople and schedulers.Developed and maintained relationships with local vendors to provide guests with access to exclusive services and experiences

Personally oversaw individual guest scheduling and travel itineraries.Communicated with resort partners to schedule excursions for individual guests, streamlining the process of vacation scheduling.Hired and trained staff and managed the shift schedules.Tended to guests' inquires and providing exceptional customer service.Successfully orchestrated three seasons of the resort schedule and availability ensuring all guests were provided the travel amenities they desired.Maintained front desk office supplies and equipment.Oversaw budget for office store and made adjustments as necessarySupervised staff and all front desk activities including bookings, appointments, phone calls, and emails.Performed administrative tasks such as filing and updating records, among others, as needed