Carsten Michaelis Email & Phone Number

Munich, By, De

London, England, Vereinigtes Königreich

Munich Area, Germany

- Development of the Qatar Executive strategy framework 2012-2015- Set up of strategic alliances- Implementation of new Sales channels and Marketing standards with significant Sales increases

Commercial Director SWISS Private Aviation Ltd. (Operating Platform of Lufthansa Private Jet)- Member of the Management Board- Deputy of the Chief Executive Officer- Set-up of the commercial business unit including marketing, sales, capacity steering, customer service, controlling and accounting

Frankfurt Am Main Area, Germany

- Leadership of the Lufthansa Private Jet team, being responsible for the overall product profitability, product development, quality and customer service- Management of the change process from a subcharter product provider into an operator of an own Lufthansa business jet fleet- Continuous product improvement including the identification and implementation of new sales channels and product lines- Merger of all Lufthansa Private Jet activities within the Lufthansa Group under one roof of Swiss Private Aviation

- Building and leadership of an international sales team (direct and indirect sales) with sustained sales increases- Analysis and development of new markets, especially India, Middle East and CIS- Development and implementation of continuous qualification programmes for the sales team

- Setting up the key account management for major Deutsche Lufthansa AG clients- Negotiation and implementation of efficiency programmes- Optimisation of cross-company processes and interfaces

- Continuous adaptation and development of the express product “td.Flash” to the market demands- Support of North and South American Sales - Project management to integrate new express stations in North America (connecting express air freight with road-feeder services)