Carter Creech, Cpim Email & Phone Number

Wilmington, North Carolina, United States

• Maintain end to end forecast based on customer demands • Manage customer sales orders in the ERP system• Review product availability, schedule and confirm order delivery dates back to customers• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution• Maintain financial accounts and analyze product availability and profitability • Recommend potential products or services to management by collecting customer information and analyzing customer needs• Prepare product or service reports by collecting and analyzing customer information• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

• Manage, design, and monitor assigned PAR EX locations for a 550-bed hospital. Oversight includes med-surg units, nursery, and Emergency Department (~2M average annual revenue) • Effectively analyze data to identify potential back order problems and proactively source and prevent outage• Lead process improvement for reject deliveries by redesigning outdated processes, allowing for timely communication to vendors and product receivers • Utilize Lawson to accurately locate, track, and solve PO (Purchase Order) problems internally and initiate problem-solving strategies with the purchasing department• Maintain constant communication with assigned unit mangers and vendors to understand supply needs with existing and future patients • Order specialized products through outside vendors to complete customer demands on a weekly basis

Savannah, Georgia Area

• Created, scheduled and updated a real-time delivery board on a weekly basis to ensure the salesman understood clear timelines of new residential construction progress (~$7M average annual revenue) • Purchased non-stocked items from vendors directly in a JIT (just-in-time) method for residential housing• Ordered approximately 60% of windows for production builders and specialized in-store retail products• Reconciled with Accounts Receivable department for timely payments of material invoices• Conducted daily price quotes for customers to increase gross profit and sales for the store • Managed and supervised the daily tasks of ~10 lumberyard employees• Resolved customer complaints by processing orders and returns to maintain customer satisfaction timely• Maintained inventory of the warehouse and in-store supplies on a weekly basis

Raleigh-Durham, North Carolina Area

• Supported the movement of inventory throughout the building to ensure 13,000 packages move efficiently in a three-hour lead time• Communicated effectively with ~10 direct reports and coworkers to maintain flow of products on each conveyor • Led pre-shift meetings and conducted safety training which included Safe Work Methods to all employees

West Campus

• Maintained 3 high occupancy residence halls while under the demand of multiple work orders• Consulted with 6 team members to accomplish the goal of correcting the issue • Performed technical skills on various tasks throughout the day

• Served and hosted residents in the restaurant to develop a welcoming and positive gathering place • Greeted attendees of the community for weekly weddings, military balls, and seasonal events• Enhanced teamwork by communicating priorities to 6 team members by managing multiple events simultaneously• Handled and controlled cash flow for various sections of the restaurant

One of my goals as a child was to play soccer in college. Reaching this goal while balancing school work has taught me to multitask as well as, understanding the importance of my education. While playing on the soccer team I was awarded UNC-Pembroke Honor’s List and Peach Belt Conference Bronze Scholarship award. Teamwork is the key in any sport or organization. Using my knowledge I obtained playing soccer has better shaped me as an individual and as part of a whole.

• Operated industrial equipment including saws and banding equipment in a safe manner• Utilized leadership skills in training new employees while completing current tasks before next shipment • Contributed to building homes in the regional area by accurately measuring and cutting wood

Bachelor Of Business Administration (B.B.A.), Logistics, Materials, And Supply Chain Management, Senior

Activities and Societies: Supply Chain Club NC State

Education record