Michael Mcblain Email & Phone Number

Townsend, DE, US

Townsend, Delaware, United States

Langhorne, PA

• Senior outside sales representative for trade remodeling and replacement of windows and doors across all facets of building and construction, including but not limited to replacement, remodeling, new construction.
• Chosen by senior management to participate in 2014 Talent Development and Planning Program. Program activities include off site management training, marketing and budgetary meetings and group training of sales.
• Successfully negotiated agreement for 22 townhome subdivision totaling over $475K
• Partnered with several of the areas largest builders and contractors to train them on selling Pella products and services and to create pricing strategies in order to increase sales
• Led Gunton Corp. in new account acquisitions for 2013 bringing on 61 new buying accounts totaling $661K
• Gunton/ Pella 2013 Bulldog Award

Langhorne, PA

Areas of responsibility included supporting customer satisfaction, growth, profitability and other performance objectives of the branch office through coordination and maintenance of all inside selling and office procedures. Worked in conjunction with outside sales representatives to ensure that the branch office achieved performance goals in customer.

• Evaluated referral sources to determine whether a marketing effort should be made towards an account
• Resolved customer complaints and disputes about rental car performance and billing
• Built rapport with existing customers to ensure their continued business and verified satisfaction through follow-up calls and office visits
• Handled telephone and walk-in inquiries
• Communicated with customers and insurance companies to keep billing and payments current and ensure that direct billing was set up

Bachelor Of Arts (Ba), Public Relations, Advertising, And Applied Communication

Activities and Societies: National Honor Society, Deans List

Minor, Business/Commerce, General

Education record