Provide excellent customer service to members and guests while maintaining proper club etiquette. Incorporate effective communication, planning, and organization to efficiently manage front-desk tasks. Design and oversee club graphics and communications including weekly emails and social media posts.

Developed strong ability to empathize and understand the needs of children through verbal and non-verbal communication. Provided directives to counselors on how to lead activities, care for their kids, and the proper response to dangerous situations. Efficiently completed daily office work and forms to ensure camp ran smoothly. Communicated effectively with parents' about struggling campers. Spearheaded camp meal logistics, including ensuring all dietary restrictions were attended to and delivered to the proper child.

Oversaw climbing safety of children ages 7-15 on a variety of challenge courses; Climbing staff certified through Alpine Towers Climbing Training Certification Course; Ability to properly perform high ropes rescue with necessary equipment; Effectively perform routine safety checks for climbing obstacles for climbing towers, vertical playpen obstacles, and high ropes courses; Provide reassuring guidance to nervous campers and staff to ensure a fun and safe challenge experience