Drove the management and development of opening new hotel and multi-family properties within the hospitality space, guaranteeing successful execution from concept through completion. Managed project timelines, budgets, and resources while ensuring that all project goals align with stakeholders and industry standards. Conducted site assessments, negotiated contracts and lease terms while agreeing on acceptable property conditions.

Created a workflow and task sequence for projects, track handoffs and progress between internal and external stakeholdersSet up, coordinated, and improved the process of opening new hotels and multi-family properties, from schematic design to photoshoot stagingTriaged architectural plans, supporting the design team from concept to completionPerformed punch lists and quality audit inspectionsTirelessly problem solved issues while working to consistently improve processes, minimizing and preventing exceptions and errors in order to scale rapidlyPerformed punch lists and quality audit inspectionsPlaced monthly OS&E + replacement FF&E orders and receive all assetsVendor relationships, 3PL management, Staffing support

Built client relationships & managed high profile builder accountsIncreased profit margins and achieved over $1M in total sales for three consecutive yearsCreated custom lighting packages for builders and homeownersApplied consultative selling techniques to educate clients & close salesEnsured product availability to meet project deadlinesInput quotes, track order status, follow up and schedule deliveriesProvided outstanding customer service and constant communication among team

Decorated & furnished lofts transformed into Airbnb rentals Improved space planning for max occupancy and versatilityCreated comfortable & functional spaces with guests' needs in mindHand selected furniture and decor, bringing clients' vision together while staying within budgetCoordinated with vendors to achieve timely completion of opening a multi-family property

Managed production workflow and acted as primary customer advisorImplemented consultative selling techniques & input complex job ordersSet ambitious lead times to turn a high volume of servicesRan quality assurance checks to ensure orders met high standardsScheduled pick-ups and deliveries

Helped execute annual meetings and events from planning phase to completion
Edited confidential communications before publicationCompleted in-depth research for various projects within a corporate environmentAssisted FedEx TV producers with live tapings and transcribed videosScheduled conference rooms, took meeting minutes, ordered supplies

Processed fabric orders Drew floor plansProvided input for furniture arrangement & paint colorsPromoted the business' involvement in the Decorator ShowhouseSupported a full-service interior design firm in the planning & execution of commercial/residential properties Aided designers by researching and choosing fabrics, furniture, and finishes for a bank, children’s hospital, meeting room, & residential projects.