Skilled leader responsible for designing & launching Multi-Channel , POS, CRM, and Payment Sitch systems for Retail, Wholesale, Manufacturing & Service companies. Micros Retail training and experience in Configuration, Integration, Qa testing, deployment.Successful IT Technical Manager versed in managing all aspects of the SDLC from concept development to launch. Expertise in global retail solutions. Overall in charge of in store applications team as well as quality assurance team. Skilled in planning, design, configuration, implementation, of new software and hardware technology for our brick and mortar stores in North America and Europe. Owning the SDLC and change management processes. Negotiating contracts, approving SOW’s and enforcing SLA’s. Responsible party in PCI audits and accountabilities. Recruiting, hiring, developing and leading globally diverse support teams in house as well as off shore. Ensure that all in store applications meet the highest quality standards for PCI security, stability and functionality.

Project Management Financial Management Program Management Change Management Vendor Management Client Relationships Application Development & Implementation Communications SDLC: Waterfall, Iterative, Agile Onsite & Offshore Testing. Quality Assurance Infrastructure