Cary D. Email and Phone Number
Being a Customer Service and Administrative Professional is exactly what you'd think it's like. I'm the colleague at work that everyone wants to know but no one wants to be. Yet no one wants to do what I must do. With over 15+ years of experience on the phone and in customer-facing environments, I have built a track record for exceeding customer expectations on a consistent basis.Thankfully, I am passionate with staying organized and making everyone's life easier. It truly brings me so much happiness to take the burden off my loved ones' and I will always do what I can to make that happen. Work is no different. There aren't many things that can grow a company the way that trust and dependability can, and I pride myself in being so dedicated to both. On my spare time, I love spending time with my family and friends, gardening, going to the beach, exploring new towns or simply relaxing at home. I enjoy meeting new people, networking and hearing new perspectives. If you're interested in learning more about my professional journey or just wanting to chat and share experiences, connect with me on LinkedIn!
U.S. Legal Support
View- Website:
- uslegalsupport.com
- Employees:
- 648
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Resource Assignment AnalystU.S. Legal Support Oct 2022 - Present- Review, edit and adjust the job calendar daily- Work closely with other internal teams to understand the client requested services and assign the appropriate resource(s)- Communicate in writing and verbally with external resources and clients- Monitor incoming communication for late changes/cancellations- Help book electronic court reporters for different assignments locally and out-of-state
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Customer Service SpecialistPolk County Bocc Aug 2020 - Sep 2021Bartow, Florida, United StatesGreeted diverse customers entering the Building Division and determined nature/purpose of visit. Performed exceptionally in answering multi phone line switchboard as well as provisioned detailed information, noted messages, and transferred calls. Proactively resolved multiple complaints from customers to attain full satisfaction.- Provided impeccable support to the Permit Technicians with research, customer communications, and document uploads into permits. - Facilitated the customers in navigating the permitting system - Accela website and applying for online permits. -
Unit Chief ClerkPolk County Bocc Jul 2018 - Jul 2019Winter Haven, Florida, United StatesProvided superior customer service to citizens, staff, and management in a highly professional manner. Arranged resource-saving travel for the entire division, including class/conference reservations, flight, hotel, and rental car reservation paid with county P-card. Participated in bi-weekly staff agenda review meetings, while processing and inputting agenda items into the MinuteTraq for Board approval. Maintained expenditure records/spreadsheets for administration and drainage budgets.- Displayed outstanding proficiency in managing A/R and A/P through Oracle system.- Gained comprehensive experience in Polk County Data Viewer GIS system, Polk County Property Appraiser’s, and Polk County Tax Collector’s websites.
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Customer Service RepresentativePolk County Bocc Nov 2015 - Jun 2018Bartow, Florida, United StatesAnswered phones, took messages, and routed calls in a timely and efficient manner. Exhibited exceptional performance in creating forms and operating office equipment. Processed burial/cremation data entry, affidavits, and invoicing. Performed multilayered functions such as managing mail, drafting letters/reports/memos, and indexing/scanning documents. - Delivered remarkable support with training, scheduling, and distributing work of permanent and temporary employees in the clerical department.- Utilized FaxMaker to receive and send numerous faxes to the appropriate team members.
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Parent CounselorEarly Learning Coalition Of Polk County Sep 2014 - Oct 2015Winter Haven, Florida, United StatesPlayed a vital role in determining the eligibility for school readiness and voluntary pre-kindergarten services according to funding and state guidelines. Arranged enrollment in school readiness and voluntary pre-kindergarten services by conforming with funding, state, and coalition guidelines. Re-determined eligibility at predefined periods and before childcare service end date cross checked files, managed redeterminations in date order, detailed history notes, updated demographic information. Terminated childcare services in accordance with the funding and coalition guidelines -
Customer Service SpecialistCareersource Polk Oct 2013 - Jul 2014Lakeland, Florida, United StatesWelcomed multiple clients entering the One Stop center establishment, determined nature of visit, and directed/escorted to specific destinations. Provided detailed information regarding the Lakeland One Stop center such as locations, departments, workshops, and programs offered. Proactively maintained the scheduling and events on calendars.
Cary D. Education Details
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Organizational Leadership -
American Senior High SchoolHigh School Diploma
Frequently Asked Questions about Cary D.
What company does Cary D. work for?
Cary D. works for U.s. Legal Support
What is Cary D.'s role at the current company?
Cary D.'s current role is Resource Assignment Analyst | Legal Services | Providing Value as a Service with professional support to help drive client success!.
What schools did Cary D. attend?
Cary D. attended Bay Path University, American Senior High School.
Who are Cary D.'s colleagues?
Cary D.'s colleagues are Sonja Vargas, Rachel Richmond, Erick Aleman, Shannon Gregory, Percy Campos, Megan Alvarado, Christine Tweet.
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6army.mil, goarmy.com, gmail.com, fsu.edu, nd.edu, psy.fsu.edu2 +185057XXXXX
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