Oversee the organization's ongoing operations and procedures. The position is responsible for the efficiency of the business and overseeing the daily operations of the company to ensure that proper operational controls, administrative and reporting procedures are in place and executed to effectively meet company needs while ensuring operating efficiency.

• Work in partnership with CEO to build a long term and sustainable business development strategy and in an approach that meets our growth targets • Partner with leadership to understand business objectives/future plans and develop portfolio strategies that result in cost-effective solutions that align with the overall organization• Research and make recommendations on potential strategic partnerships or new business initiatives that supports the company’s goal to grow our business• Develop and present concepts, solutions and business plans for profit generating projects that drive growth within our core business structure as well as identify new avenues to expand our business• Develop and manage long term strategic plan that provides leadership visibility of defined goals/metrics focused on results that will result in impact and revenue.• Partner with marketing to develop collateral for sales and presentations and to ensure we create a strong brand for future growth• Maintain and develop organizational culture, values and reputation in our markets and with all staff, affiliates and customers• Manage large contract negotiations and work with appropriate team members to ensure proper execution of strategy• Manage multiple business initiatives in a startup environment• Develop and implement Human Resource structure, policies and procedures that compliments company’s core beliefs and meets growth expectations• Develop and implement leadership training programs and development programs throughout the company

•Conduct regular market research and competitive analysis to stay abreast of existing and new competitive offerings, competitive actions, threats and industry trends in the marketplace •Regularly synthesize competitive activities, technology trends and other key actions in the marketplace and partner with team to identify forward strategies.•With input from others throughout the company, develop list of candidate companies to evaluate for partnerships and other relationships •Participate in creating and maintaining relationships with key companies while adding value to the partnership.•Collaborate with counterparts in other functional teams including R&D, product management, finance, software development, marketing, sales, customer service to ensure alignment of business development priorities and actions with the needs of the company •Collaborate with finance team to develop financial projections and economic models, as needed •Develop Human Resources functions, create new positions along with job descriptions, pay scales, benefits and reporting structure.•Develop presentations, documents and other business information that is used with the company as well as the companies clients

•Facilitate business development discussions with owners to identify gap opportunities within the companies growing business portfolio.•Analyze current business practices, assess through observation, interviews and participating in owner discussions and provide actionable feedback that is easily implemented.• Consult ownership on development of company including but not limited to the following areas: Personnel, Policies and Procedures, Growth Strategy, Business Plan, Benefits, Financial Evaluation.•Participate in creating and maintaining relationships with key companies while adding value to the partnership.•Collaborate with counterparts in other functional teams including R&D, product management, finance, software development, marketing, sales, customer service to ensure alignment of business development priorities and actions with the needs of the company •Collaborate with finance team to develop financial projections and economic models, as needed •Develop Human Resources functions, create new positions along with job descriptions, pay scales, benefits and reporting structure.

Provide vision and leadership for Center Director and their teams while providing exceptional education opportunities for children and families. • Conduct rigorous, systematic financial analysis of center results- evaluate, assess, determine course of action, and proactively guide Center Directors to improve center and district results. • Created and implemented employee onboarding which decreased turnover by 60%. Provided consistent mentoring and coaching to develop team members in leadership, customer service as well as sales and create a plan for growth within the company.• Trained and mentored executives, managers and employees on financial expectations, marketing relationships, business processes, regulatory agencies, curriculum implementation, recruiting techniques and overall business expectations.• Develop business plan for individual centers, district and region level with significant input on forecasting business, budget planning and capital investment planning to ensure profitability on a consistent basis. • Facilitated and coached executives, senior managers and teams through multiple leadership and quality program presentations including Crucial Conversations, Center Director Onboarding and multiple other topics.• Recruited top talent through partnerships with colleges, professional organizations and using multiple employee search engines as well as developed strong employee referral system to bring continuous talent to the team.• Guided and mentored staff and peers to ensure all employees complied with company policy and procedures as well as local, state and federal regulatory agencies to ensure all centers met and exceeded all expectations on a consistent basis

Responsible for supporting and driving results through 11 stores while identifying, hiring and training top talent and creating highly profitable stores.• District Annualized 17.4 million dollars in revenue, Top 10 volume in company.• Develop stable teams to increase sales generation through recruiting, training and promoting.• Manage and develop team through goal setting, coaching and providing feedback through various methods including store visits, email and phone.• Increase profitability through driving revenue by providing exceptional customer based interactions and controlling expenses at the store level.• Merchandise stores on a consistent basis to represent appropriate brand in store and maximize sales through visually appealing displays.

Managed single unit stores starting with low volume and moved quickly to high volume stores with the company. Ended managing Edina location that annualized 5.8 million in sales.• Recruit, train and promote talented individuals in a highly competitive market.• Mentor and train candidates for sales managers throughout the district.• Diagnose customer needs and assist with complete transaction increasing sales from start to finish.• Create and develop merchandising efforts to reflect company branding expectations and increase sell through of key products.