Caryn Stuckey Email & Phone Number

• Received cheques and verified payment matched contribution reports from employers• Monitored employer account details to identify under or over payments after monthly runs• Balanced employer reports accurately by ensuring rate and hour calculations were correct• Balanced pensioner benefit and union dues deduction reports by ensuring changes from CIBC were applied to our AS400 data base and sent to the union promptly• Responsible for all members info emails and calls received were forwarded to the correct department• Responsible for printing of monthly reminder letters and performed mail merges for distribution• Responded to enquiries from Union representatives, employers, and members regarding eligibility, company reports, and member initiations• Received and processed life insurance, AD&D claims and processed according to policy requirements• Assisted with training, filing, phone calls and data entry using AS400

• Received and managed clinical files from the provider network• Completed data entry and data verification of clinical files• Prepared invoices to be processed• Provided general administration, including faxing, photocopying, scanning documents, and filing

• Organized and maintained property listings• Scheduled meetings and coordinated showing appointments for agents• Received and provided receipts for deposit cheques• Directed and answered phone calls• Completed various office tasks as needed by manager

• Created Excel data spreadsheets that included various physician information• Assisted medical administration team with tasks such as physician orientation packages, interview packages, and new leader’s material• Reviewed and analyzed potential physician issues in regulatory college websites• Ensured physician mailroom was kept up to date• Contacted and followed up with professional staff members by phone and email regarding outstanding reapplications