Set sales appointments, handle customer inquiries, and all customer relations issues. Duties include setting sales appointments through inbound and outbound calls based from a lead/ acquisition program. Greet customers while providing product knowledge and excellent customer service. Exceed sales goals and acquire top pay based on a tiered commission program. Set service appointments while acknowledging customer’s needs. Hold and run monthly customer appreciation luncheons and welcome guests in an attempt to show gratitude for brand loyalty. Use of knowledge gained from monthly training and Subaru of American brand Certification.Market company through social media websites as well as respond to customer reviews on 3rd party sites. Editing of inventory and pricing through dealer.com Awards include: Top sales and product certification.

Provide excellent customer service and sales skills to further revenue in a growing business.Duties included opening and closing store. Hiring, termination, and coaching of all employees. Exceeding sales goals and offering rewards/promotions to employees who did so as well. Outbound phone calls, ordering of inventory and payroll duties.

Relate to customers on incoming and outgoing calls in an engaging, personable manner and proactively promote the Discover Card brand and its products and services. Performing account maintenance, answer general billing inquiries and assist with research on detailed questions. Awards received include- Lowest AHT, #1 sales team for 4 consecutive months.