Casey Berger Email and Phone Number

• Responsible for interviewing, hiring, and onboarding individual contributors of all skill levels for open BA positions while maintaining forward progress on projects and initiatives• Teach/educate professionals on fundamental business analysis skills including requirements elicitation/documentation as well as visual representations of data and process flow diagrams• Create customized professional development plans for team members to coach and track individuals’ progress throughout the year• Align individual contributors with organizational goals while identifying and mitigating potential resource constraints to ensure timely project delivery and minimize disruptions

• Interviewed potential candidates for open BACS positions and provide written/verbal feedback to the hiring manager for consideration• Assisted new BA team members via onboarding and coaching sessions to educate on BA role and build team culture• Co-led BA effort on Coding 4 Caregivers winning submissions; drive project delivery through requirements elicitation and approval, collaboration with UX and development teams to produce solutions ready for pilot• Facilitated numerous RFI/RFP initiatives, including requirements elicitation, to enable key stakeholders to determine the most appropriate solution to acquire to solve the business problems • Continued mentoring individual contributors in ITG to provide general guidance regarding personal and professional development

• Elicited requirements for Cyber Deception RFP and facilitated subsequent vendor demos and scoring by internal stakeholders• Mentor new Business Analyst hires to the BACS team as well as new Project Manager Assistants to the PMCOE• Performed gap analysis of current state and future state clinical processes for Epic EMR at Memorial Health (Savannah, GA)• Responsible as committee chair to assemble Jama Enhancement Committee (reviews enhancement requests/configuration changes to requirements management tool), outline committee objectives, and facilitate monthly meetings

• Led implementation of phishing software that automated and tracked the success phishing tests across the enterprise• Facilitated and coordinated User Acceptance Testing of enterprise financial reporting replacement software• Completed two process improvement projects to receive Green Belt certification – one project (Laptop Amnesty Days) yielded over $100,000 in savings

• Completed validation documentation and led implementation of statistical software capable of calculating sample sizes for clinical trials• Documented new processes and requirements for system enhancements to legal contract routing software• Responsible as system expert to know and understand how future state business processes will integrate with system functionality; granted user access, maintained security settings, and provided one-on-one end user support as system admin• Completed comprehensive end user guides and led system training prior to go live

• Developed and maintained critical relationships between strategic business owners, end users and IT to gain trust while functioning together on projects • Facilitated working sessions with the business in order to develop process flows/models and document requirements to provide general understanding for business owners and project team• Led and facilitated numerous UAT sessions with users leading up to system implementation

• Monitored and managed pipeline of 5.6.2 and 5.6.4 code changes from MEDITECH to HCA• Appointed Client Support Services (CSS) Corporate Upgrade Coordinator for HCA markets for MEDITECH 5.6.4 release, which is responsible for creating documentation and communication, organizing education and fielding end-user questions.• MEDITECH 5.6.4 version upgrade completed in Q1 2011. The Upgrade Schedule was extremely aggressive by increasing the number of networks upgrading on the same weekend so that HCA would comply with Meaningful Use criteria. Received complimentary recognition from IT&S COO and VP of Product Development for very successful upgrade.• Managed and coordinated CSS Core Support Team dedicated to provide weekend support coverage for upgrade

• Communicated daily with CSS clinical staff, Intermediate Change Advisory Board (ICAB) members and MEDITECH to receive planned and unplanned software fixes• Initiated and established HCA Change Management processes with various IT areas supporting new clinical software applications (i.e. Midas, PatientKeeper, Empiric, HPF)• Contributed to successful implementation of MEDITECH 5.6.2 upgrade by leading Kick Off, Mid-Status and Go/No Go calls as well as monitoring the activation on Go Live Days