Directly oversee 12 IC Roles nationally within Customer Success, including managers and a massively growing media + SaaS business of 200+ customers. Strategic partner internally with marketing, product, and sales on continuing to empower the voice of the customer.

As an Sr. Account Executive in the B2B vertical, I provide consultative and strategic marketing guidance for over 30+ clients. I manage the day to day ad operations for their campaigns, with a focus on scalable performance and attribution.

Advisor for 151 Registered Student Organizations in the Center for Student Leadership at SCU. In addition I will be Co-Facilitating the Winter and Spring Emerging Leaders Program, a 2 unit course for Freshmen. I will also help develop curriculum for ALP, Advance Leadership Program, while guiding multicultural programming on campus in Tunnel of Oppression and SCU's annual Global Village Celebration.

Developed interview themes and codes for research network of 4 other participating Jesuit UniversitiesCoded and analyzed data results to provide outline for writers of Best Practices Guide to be published in 2013Conducted student and staff interviews at SCU and Loyola Marymount University Implemented interview guide with students as well as university officialsManaged and supervised two undergraduate students working on the project Maintained strict adherence to confidentiality and professionalism throughout research processConducted extensive web research about practices at Jesuit Institutions Event Planning Office; University liaison for all events within Benson Memorial Center, Meeting with patrons to discuss event set up and visionManaged relationships between clients and SCU event planning officeWorked with multiple Chartered Student Organizations including New Student Orientation (2006-2008), in execution and marketing of eventsDirector of customer communications and relations, (Answering phones and directing new guests)

I help advise the student Activities Programming Board and help advise the 35 Performing/Arts and Professional Registered Student Organizations. I also am the lead professor for the Winter Quarter 2012 Emerging Leaders Program.

Served as the Interim Assistant Director coordinating all events, managing event staff, and scheduling staff.Managed the Locatelli Activity Center building staff, including oversight of all sound and production needs for the center and its multiple performances monthly Advised 23 Registered Student Organizations, guiding RSO’s through the event planning process whenever they are organizing programs and activities, helping RSO’s understand and follow any relevant policies and procedures, including those in the Student Handbook, and assisting RSO’s with managing their funding and financesTaught the Center For Student Leadership’s Emerging Leaders Program, a 2 unit course designed to introduce students to concepts and skills supporting the Social Change Model of Leadership Development. The course integrates group discussion, experiential learning, group initiatives, and reflective engagement experiences in preparation for leadership within multiple communities.Co-advised the Activities Programming Board, including creating marketing and special event facilitation.Facilitator for Men In Progress group through the Office of Student Life Established the Late Night Programming Committee, including planning of events for three separate buildings, branding, marketing execution and new member recruitment Created of the Locatelli Activity Center “Facebook Like 2012” campaign, designed to better promote student events and campus notoriety of Locatelli Building and its activities Graduate Assistant for New Student Programs March – July 2012Co-facilitated the Orientation Leader Spring Training Course Established personal connections with each Orientation Leader to act as mentorAnticipate co-facilitating and managing all SCU Summer Orientation Sessions

Planned and conducted each new student orientation of 100-300 students including bi-monthly referral drives and coordination of creative marketing and systematic approvalsManaged the Orientation budget. Researched and prepared proposals for the expenditure of generated funds. Worked with the Program Support Coordinator and Administrative Support Supervisor to facilitate purchases, payments, deposits, etc.Conducted research, evaluated data, and analyzed program effectiveness using information provided by program participants, leaders, faculty, and staffMet with a minimum of five prospective students a day to introduce them to campus culture and new student programs Responsible for contacting students, building relationships, providing exceptional customer service and managing a team of 4 Admissions Representatives as a team leadWork with current and prospective students to overcome obstacles or any issues on their road to graduation (Students 30 day retention rate, 96%)#1 Northern California division admissions representative, week one March 2010 (60+ enrollments over 9 months) (100+ in under 1 year)

Aided the homeless in finding housing and obtaining other servicesDeveloped relationships with the staff and the homeless individuals