•Maintained and coordinated over 30+ client renewals with over $2.5M to $4M of annual revenue over multiple diverse industries globally •Facilitated multiple insurance renewals that resulted in successful and beneficial renewals for the organization's client retention initiatives •Developed, organized, and strengthened relationships across departments and teams within the organization that lead to effective partnerships during multiple renewal timelines with effective and timely communication of critical information. •Maintained current knowledge of evolving changes in marketplace. •Performed effectively in self-directed work environment, managing day-to-day operations and decisions. •Mentored junior account representatives, sharing industry knowledge and best practices for career growth.

• Maintained and coordinated over 30+ client renewals with over $50,000 to $2,000,000 of annual revenue over multiple diverse industries within the continental United States. • Facilitated multiple insurance renewals that resulted in successful and beneficial renewals for the organization’s client retention initiatives. • Developed, organized, and strengthened relationships with multiple client teams, leading to effective partnerships during renewal timelines with practical and timely communication of critical information. • Effectively and consistently provided high-quality, thorough, detailed, and intricate deliverables that were crucial to the active insurance renewals with clients during critical milestones during the renewal process. • Expanded knowledge within the Microsoft office suite and developed new skills within the Salesforce ecosystem. * Formally recognized for dedication and hard work for multiple insurance renewals since starting at Marsh.

• Designed and executed an enterprise efficiency survey for discharges at UK Healthcare gaining valuable information about occupational participation and understanding of the discharge process.• Intricate in the Surgical Process's reimaging at the Kentucky clinic that potentially led to a decrease in surgical site infections for high infection rate surgeries such as colectomy and other colon surgeries.• Delivered influential feedback to several affinity groups at UK Healthcare about Surgical Site Infections, Discharge Efficiency, Falls, and MRI Throughput.

• Ensured safe, reliable, and timely transport of all patients at UK Healthcare• Accountable for the transportation of COVID-19 patients throughout the enterprise • Ensured proper protocols were followed for personal protection equipment regarding infection disease protocols for safe transports throughout the hospital. * Formally recognized for dedication and hard work for the program and patients

Responsible for the acquisition of information regarding COVID-19 Contact Tracing screening processes across academic medical centers in the regionPresented key findings for benchmarking project for UK Healthcare for COVID-19 visitation and restriction guidelines for several medical centers across the nation