• Accountable for the entire client renewal sales process: RFP, pricing, and contract negotiations• Lead account management in new sales finalist presentations to prospective clients, brokers and consultants• Responsible for all account management aspects of new client sales requests for proposals (RFPs)• Relationship owner for CarelonRx’s portfolio of standalone external employer group clients• Establish and maintain strategic relationships with key client executives, their brokers and consultants• Responsible for ensuring client contract compliance and meeting performance and financial guarantees• Conduct strategic planning sessions with clients to align their goals with their pharmacy benefit programs• Lead the development, messaging, and presentation of client quarterly and annual performance reviews• Create incremental revenue for CarelonRx by selling additive program, products, and services• Owned CarelonRx’s relationships with medical rebate services clients, representing 25+ million commercial lives managed, including 16 Blue Cross Blue Shield plans and Pharmacy Benefit Manager (PBM) customers

*2019 President's Award nominee for leading Prime's position on rebate reform- Collaborate with executive leadership on strategy development and advocate for new business and strategic partnerships- Subject matter expert on the PBM industry regarding emerging trends and how they relate to and operate within the broader healthcare landscape- CEO and executive leadership team special projects, including: AllianceRx Walgreens Prime JV formation, total drug management shared savings model, Prime's position on rebate reform, Express Scripts / Prime collaboration and various M&A explorations- Put into practice strategy frameworks to set enterprise-wide annual and long-range strategic imperatives- Consult with executives and general managers to translate and map the overall corporate strategy, and ensure alignment in business plans for market segments and lines of service- Partner with human resources to ensure alignment of C-suite performance goals, incentive plan measures, and facilitate adoption across the organization for commitment to strategic intent- Communicate and present the corporate strategy at department and employee forums - Consult with the executive leadership team to create and author board of directors meeting content and materials- Create dashboard tools for monitoring performance of enterprise strategic imperatives and goals- Deliver and present enterprise strategic management reports to executive staff and monitor execution, identify risks and mitigation plans to ensure success- Work with finance and senior leaders on business planning assumptions for P&L development- Manage external consultant engagements including project scope, statements of work and contract development

*2013 Polaris Award winner for leading and executing Affordable Care Act implementation• Accountable for 1 million lives and over $1B of pharmacy spend management for three large health plan clients• Established and maintained strategic relationships with key client executives, decision makers, account managers, sales staff, and outside employer group brokers and benefit consulting firms• Responsible for the implementation of all pharmacy management products and services• Negotiated client contracts and sales renewals, and ensured compliance of performance and financial guarantees• Developed and managed joint client scorecard goals and metrics to assess annual strategic and P&L performance• Provided mentorship and coaching to a team of Account Consultants, Consulting Analysts and other matrixed staff

*2012 Prism Award winner for leading multiple accumulator implementation for three BCBS clients• Owned sales, retention and requests for proposals (RFPs), and managed carve-in/carve-out risk• Consulted with employer group executives and benefit consultants on program value proposition, drivers of benefit efficiencies, and product recommendations to improve performance and lower costs of care• Upsold products and services to drive revenue growth

•Developed quarterly financial performance results and presented to client health plan pharmacy directors and senior management•Consulted with health plan clients, employer groups, account managers and sales staff by analyzing key drivers of benefit efficiencies; modeled potential impacts of benefit changes and proposed alternatives to improve benefit performance•Supported internal and client sales departments by performing proposal analysis, re-pricing pharmacy claims and formulary disruptions, and recommending methods to drive sales and membership growth•Analyzed and interpreted client pharmacy benefit data, reports and investigated key drivers of trends•Developed analytic methodologies, models, reports and new products

HealthMarket was a pioneer start-up of consumer driven health plans, founded as an innovative alternative to managed care. HealthMarket’s plans represented a new concept of policies, creating SMARTFUNDS -- spending accounts for specific episodes of care – that were a unique feature among CDHPs. HealthMarket was bought by UnitedHealth Group in 2018•Managed reimbursement and benefit development process for new and existing markets, ensuring accurate and timely completion of all steps including: scheduling, development, pricing coordination, sales communication, implementation and documentation•Presented new and updated benefit and pricing summaries to executive staff, product development and sales executives•Led efforts to monitor reporting and improve reimbursement development methodologies•Monitored existing network activities and evaluated new networks for benefit rollout involving data acquisition, reimbursement development and administration•Met with network vendors and represented company at national conferences•Managed reimbursement related product development initiatives

• Created and set inpatient and outpatient benefits• Evaluated changes to hospital contracts and fee schedules• Member of Complaints, Appeals and Grievances committee examining inpatient and outpatient benefit adequacy• Liaison between IT and Actuarial departments, ensuring accurate and timely implementation and loading of new inpatient and outpatient benefit schedules

• Processed broker contracting and licensing requests and applications• Researched and implemented contracting compliance requirements according to state regulations • Led seminars for sales staff and brokers to efficiently conduct contracting process• Managed broker database for record retention and tracking