Casey O'Shea

Casey O'Shea Email and Phone Number

International Banking Specialist at US Bank @ U.S. Bank
minneapolis, minnesota, united states
Casey O'Shea's Location
Maineville, Ohio, United States, United States
Casey O'Shea's Contact Details

Casey O'Shea work email

Casey O'Shea personal email

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About Casey O'Shea

International Banking Specialist specializing in operations research, risk management, training, and banking regulations. Currently I am working a role with U.S. Bank in operations and risk management. My role involves conducting optimizing existing processes while recognizing and complying with all international banking regulations. I provide timely feedback and facilitate collaboration between multiple business lines. I am responsible for training current and on-boarding team members on the processes, systems, and regulations that we operate with everyday. I have been trusted with numerous project management opportunities. I have spearheaded training projects and constructed new curriculum, while delivering results with strict deadlines. I have a strong work ethic and a real talent to multi-task.I have a passion for maintaining an atmosphere for strong collaboration efforts. I thrive when working as a team and creating productive communication efforts. I enjoy researching and finding the right way to do a task and implementing the processes within my team. I find joy in public speaking especially in my training efforts. The biggest joy comes from watching my co-workers grasp the complicated issues and develop true understanding

Casey O'Shea's Current Company Details
U.S. Bank

U.S. Bank

View
International Banking Specialist at US Bank
minneapolis, minnesota, united states
Website:
usbank.com
Employees:
59540
Casey O'Shea Work Experience Details
  • U.S. Bank
    International Banking Specialist
    U.S. Bank Jul 2022 - Present
    Minneapolis, Minnesota, United States
  • Wells Fargo
    Executive Office Complaints Specialist 3
    Wells Fargo Jul 2021 - Jul 2022
    Minneapolis, Minnesota, United States
    Newly opened team for Cross Product capabilities. Manage high risk complaints with respect to keep Wells Fargo within compliance standards. Adapt to business needs and complaint volumes in multiple lines of business. Acts as subject matter experts for training initiatives. Fully trained in lending and consumer regulations including: Truth in Lending Act, Fair Credit Reporting Act, Unfair Deceptive, or Abusive Acts or Practices, Bank Secrecy Act, and many more. Expertise in recognizing privacy violations and fraudulent activities. Expertise in conflict resolution and communications. Works well with established banking procedures. Ability to adapt to newly developed procedures.
  • Wells Fargo
    Escalated Complaints Specialist 1
    Wells Fargo Dec 2019 - May 2021
    Greater Minneapolis-St. Paul Area
  • Wells Fargo
    Remediation Analyst: Team Lead
    Wells Fargo May 2019 - Dec 2019
    Greater Minneapolis-St. Paul Area
    • Elected as acting team lead while team lead recovered from medical emergency. Assumed roles in project management and provided guidance to more than ten new starts within the project. • Contributed training efforts for an entire twenty-two person team. Trusted by management to make judgement calls to graduate four people in a two-week span while covering as active team lead. • Spearheaded and organized a team wide training class directed from management to keep the entire team on pace for production standards. Assumed the lead presentation role for more than thirty non-graduates. • Enforced company policy when conflicting information was presented to the team. Spoke up on matters of ethics and risk with management and refocused the team to operate within company policy. • Responsible for more than 1,500 complaint cases closed between assisting others on their cases and my own cases. Ensured that all of the cases were up to Wells Fargo compliance standards.
  • Ardensway
    Corporate Trainer
    Ardensway Apr 2018 - Jun 2018
    Eden Prarie, Mn
    Worked along side other sales reps in the company to learn and transfer skills onto the next person. Taught, lead meetings, conducted interviews focusing on team and personal goals.

Casey O'Shea Education Details

Frequently Asked Questions about Casey O'Shea

What company does Casey O'Shea work for?

Casey O'Shea works for U.s. Bank

What is Casey O'Shea's role at the current company?

Casey O'Shea's current role is International Banking Specialist at US Bank.

What is Casey O'Shea's email address?

Casey O'Shea's email address is ca****@****rgo.com

What schools did Casey O'Shea attend?

Casey O'Shea attended Augsburg University.

Who are Casey O'Shea's colleagues?

Casey O'Shea's colleagues are Gayle Kasmani, Bruce Mills, Jordan Larson, Darlene Hamilton, Kylie Banack, Nyasha Jazzie, Rossman Carol.

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