Casey Spaulding Email & Phone Number

Grand Rapids, Michigan, United States

Supporting users with Corewell Health Systems for Mychart patient app/website registration, access, and general user navigation

Supported Windows 2016, Ubuntu/Raspberry Pi Linux systems.Unifi Controller wireless network management software support. Google Workspace/Gmail management for 90 user accounts. 3CX Phone system management for all users/devices.Managed fleet of 80 iPads for Sales and Delivery staff using Meraki Systems Manager MDM. Inventory management for all devices, iOS and Windows, using open source inventory management server suite.Purchased, built-out, and supported new laptops for 30 Windows device users within the domain.Monitored VPN for users as well as backbone connections using PRTG. Along with Managed service provider Connectwise monitoring.Other responsibilities included some industry specific inventory creation and management of beverage product.

Credit Union Service Organization specializing in core processing and electronic imaging for credit unions.Network Services consist of approximately 40 engineers, and systems administrators for the purposes of supporting all internal staff as well as over 200 credit unions all over the United States.Among these credit unions, over 100 are full-time managed service clients.The systems admin role is to provide monitoring of On-site server up-time, backups, Sonicwall firewalls, ESA and SRA appliances, Cisco routing equipment using Nagios, and Rancid.Immediate client and internal assistance was handled via call center and help desk roles.On-site visits and projects including, but not limited to credit union conversions to CU*Answers core product, electronic bank imaging conversions, network upgrade assistance, and daily on-site support

Traverse City, Mi

Project based services company specializing in voice and data networks.Supported VoIP networks in small to medium sized environments in fields ranging from industrial to commercial to medical. Primarily Cisco VoIP and routing devices used at all managed clients.Including but not limited to UC500, c2900 CME ISR, Business Edition 6000 series Call Manager servers.Most small business deployments around 25 to 40 users, while some larger deployments housed up to phone 100 users.Other small business solutions including Cisco Meraki AP’s, Zultys VoIP system deployments, hosted SIP VoIP, and HP G8 Microservers with Windows 2012 Essentials.

Glen Arbor, Mi

Benton Harbor, Michigan Area

Benton Harbor, Michigan Area