• Direct Student Support• Supports students in four areas: Degree, Employability, Affordability, and Life Skills• Coach students toward reaching Milestones: “Enroll in fall classes,” “Create a professional resume,” “Complete financial aid applications”• Conduct and document semester assessments for students• Create service plans for each student• Maintain ongoing communication with all students • Lead meetings for students every week on campus• Meet with incoming first year students to ensure a smooth transition to their campus• Guide students through financial aid renewal by deadlines• Support students with career exploration, career planning and development• Research relevant career information and resources for students• Identify students for specific internships and opportunities, and support students through the application process • Connect students with job coaching volunteers • Help students resolve general obstacles by coaching them on self-advocacy and resourcefulness skills, and communicating with school offices to advocate for students• Caseload & Data Management• Track and record student progress, using both quantitative and qualitative measures• Maintain accurate student contact information in the student database• Manage a caseload of approximately 85 college students, including, but not limited to:• Schedule all student meetings on a weekly, or as needed, basis• Manage time and calendar to meet minimum meeting standards as outlined by KPIs• Support students who have become unenrolled • Program Support • Transition workshops and events for graduating high school seniors• Relationship-building with college and university partners• On-campus event planning for students• Resource development and curriculum planning• Recruitment of students • Organizational Support • Support the Development: attending events, networking with guests / supporters

• Provided academic advising to students by reviewing areas of study, explaining career options along with various degree plans, college readiness, assessment and financial aid information, steps to enroll, and career and transfer options to consider.• Promoted registration and enrollment at ACC.• Assisted prospective and new students in registering and enrolling in Austin Community College (ACC) by discussing benefits of attending the college and working with them in overcoming enrollment obstacles.• Provided support to new students with submission of transcripts, completing entry assessments including interpreting test scores and other information for the Texas Success Initiative (TSI) and related student plans, and complying with other requirements such as the meningitis vaccination.• Identified special populations such as students with disabilities or dual credit/ veterans/ foster care students and provided referrals to appropriate intervention resources, ACC programs, and support staff upon enrollment.• Conducted communication campaigns with outbound calls, emails, or social media to prospective students who have expressed an interest in attending ACC.• Provided on-going quality communication, effective customer service, and advising support to prospective and enrolling students by using consistent, effective outreach and follow-up contacts including in-person advising sessions, phone calls, and digital communication; documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements.• Worked collaboratively with other student services and instructional departments to remain current on college information, class information, and to ensure student satisfaction.• Maintained and updated records and files and submits recruiting reports

• Assisted current and prospective students by providing information on the enrollment process, including admissions, financial aid, and assessment.• Responded to questions and inquiries in person, by telephone, or via email.• Scheduled appointments for assessments, new student orientations, and other services with advisors, counselors, and other staff.• Monitored and screens student records for status information including holds, academic standings, and exceeding course loads.• Entered data, maintains, and updates student information database.• Prepared, publicizes, and schedules students for workshops and orientations.• Maintained bulletin boards, brochure racks, and other information areas with transfer guides, career information, enrollment literature, and assessment study guides.• Provided clerical support for various programs and functions including college outreach and recruitment programs, advising, counseling, and assessment.• Served in a variety of areas and may focus on specific rules, government regulations, and documentation specific to that area such as veteran affairs, assessment, or special populations.• Overseed the work of hourly employees or work study students.

• Traveled to varies high schools around Texas to attend college fairs• Made classroom presentations demonstrating our admissions process, activates our institution offered and on-campus resources • Help expand TJCs awareness in the community by helping with events on campus, conducting tours, and organizing events • Assisted students with the admissions process by going over degree plans, evaluating transcripts and test score, as well as other enrollment requirements• Created new and innovate ideas to help the office run more efficiently, through communications, campus tours and orientation

A graduate of the University of North Texas' competitive Media Arts programs, with a focus on videography and photography. I specialized in Senior and engagement photos as well as live events.

Researched new sales opportunities through inbound leads as well as followed up leads with outbound calls. Assisted customers with needs and requirements, to insure they receive products that will fulfill their needs. Closed sales and achieved weekly and monthly quotas. • Invoiced and created orders • Worked over the phone providing customer service by fixing incorrect orders and finding the best solutions to customers issues in a timely manner• Worked on sales team, to achieve team and individual goals

• Created, organized, and processed orders with customers • Bookkeeping and order management • Managed multiple employees

• Downloaded, prepared, and managed international videos for local broadcast • Edited National and Local news stories for broadcast• Work directly with news producer to ensure accuracy of broadcast