Casey Crews

Casey Crews Email and Phone Number

Client Care Workforce Management Analyst at Old National Bank @ Old National Bank
evansville, indiana, united states
Casey Crews's Location
Joliet, Illinois, United States, United States
Casey Crews's Contact Details

Casey Crews work email

Casey Crews personal email

n/a

Casey Crews phone numbers

About Casey Crews

Casey Crews is a Client Care Workforce Management Analyst at Old National Bank at Old National Bank. They possess expertise in customer service, call centers, banking, call center, vendor management and 15 more skills. Colleagues describe them as "Casey is most dedicated and always puts the Call Center and Client first. She has a sense of urgency and ensures that issues are resolved to least impact the clients. She is dedicated and loyal to clients and the organization."

Casey Crews's Current Company Details
Old National Bank

Old National Bank

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Client Care Workforce Management Analyst at Old National Bank
evansville, indiana, united states
Website:
oldnational.com
Employees:
2568
Casey Crews Work Experience Details
  • Old National Bank
    Workforce Management Analyst
    Old National Bank Jul 2022 - Present
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  • First Midwest Bank
    Contact Center Technical Supervisor
    First Midwest Bank Apr 2013 - Oct 2023
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  • First Midwest Bank
    Workforce Analyst
    First Midwest Bank 2003 - Apr 2013
    I create weekly schedules for 65+ employees and forecast call volumes for the Contact Center.
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  • First Midwest Bank
    Assistant Manager Customer Care
    First Midwest Bank Jun 2001 - Mar 2003
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  • First Midwest Bank
    Customer Service Team Leader
    First Midwest Bank Oct 1998 - May 2001
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  • First Midwest Bank
    Customer Service Representative
    First Midwest Bank Sep 1997 - Sep 1998
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Casey Crews Skills

Customer Service Call Centers Banking Call Center Vendor Management Ivr Microsoft Excel Call Center Development Team Building Commercial Banking Contact Centers Speech Recognition Workforce Management Payroll Processing Supervisory Skills Call Routing Call Recording Excel Scheduling Forecasting

Casey Crews Education Details

Frequently Asked Questions about Casey Crews

What company does Casey Crews work for?

Casey Crews works for Old National Bank

What is Casey Crews's role at the current company?

Casey Crews's current role is Client Care Workforce Management Analyst at Old National Bank.

What is Casey Crews's email address?

Casey Crews's email address is ca****@****est.com

What is Casey Crews's direct phone number?

Casey Crews's direct phone number is (630) 875*****

What schools did Casey Crews attend?

Casey Crews attended Southern Illinois University, Carbondale, Augustana College.

What skills is Casey Crews known for?

Casey Crews has skills like Customer Service, Call Centers, Banking, Call Center, Vendor Management, Ivr, Microsoft Excel, Call Center Development, Team Building, Commercial Banking, Contact Centers, Speech Recognition.

Who are Casey Crews's colleagues?

Casey Crews's colleagues are Karlee Harris, Margarita Gal, Steve Mcglothlin, Heather Smith, Sandy Miley, Gary Case, Brenda Johnson.

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