Casey Murguia Email & Phone Number

Chicago, Il, Us

• Administered Google Workspace, Salesforce, Slack, Microsoft Office, Jumpcloud, Adobe, Digital Ocean, and Ubiquiti Dream Machine Pro• Implemented, configured, and deployed companywide systems• Managed and maintained OLS servers hosting client websites• Maintained and supported the internal IT infrastructure of the company• Onboarded/Offboarded employees• Stored, managed, and maintained IT Equipment including laptops and peripherals• Utilized systems such as Runcloud, Godaddy, ManageWP and Cloudflare to configure, manage, secure, and monitor client websites• Responded to any potential security breaches both internal and external• Managed employees devices utilizing Jumpcloud • Collaborated with all departments in the organization to create and streamline process and procedures• Documented existing and new processes within the IT department• Assisted employees with any IT related issues including hardware, software, and infrastructure issues

Lehi, Utah, United States

• Onboarded/Offboarded users• Provided IT assistance to all employees• Provided macOS and Windows support for all employees• Administered Google Workspace, Zoom, Slack, Microsoft Office, JAMF Pro, Apple Business Manager, and Atlassian• Deployed, patched, and managed all apps and configurations on Macs by utilizing native and third party JAMF Pro tools such as Installomator, JAMF Admin, and PPPC-Utility• Assisted with the automation of internal processes by utilizing scripting languages such as: Bash, PowerShell, and Python to build automation scripts• Continuously tracked and managed all IT assets• Regularly maintained the company’s IT infrastructure including patching and backups• Troubleshooted all levels of hardware and software• Collaborated with all departments in the organization to develop processes and procedures

Lehi, Utah, United States

• Onboarded/Offboarded users• Created and maintained internal wikis for the IT department• Collaborated in a global team of five to support 1000 internal users• Continuously developed and maintained the company’s IT Infrastructure• Provided macOS and Windows support for all employees• Administered G suite, Zoom, Slack, Onelogin, Microsoft Office, Fleetsmith, Kandji, Apple Business Manager and Atlassian• Assisted with the automation of internal processes by utilizing scripting languages such as: Bash, PowerShell, and Python to build automation scripts