Responsible for facilitating, monitoring, evaluating, and documenting training activities for theorganization, along with conducting new hire and continuing education training, andcoordinating logistics and recordkeeping of training activities. Attend and lead Train-theTrainer (T3) sessions, facilitate and deliver virtual and in-person training sessions and alsofacilitate discussions with employees at all levels of the organization. Develop and implementtraining curriculum and… Show more Responsible for facilitating, monitoring, evaluating, and documenting training activities for theorganization, along with conducting new hire and continuing education training, andcoordinating logistics and recordkeeping of training activities. Attend and lead Train-theTrainer (T3) sessions, facilitate and deliver virtual and in-person training sessions and alsofacilitate discussions with employees at all levels of the organization. Develop and implementtraining curriculum and schedules. Create and maintain training materials for a variety ofsubjects and selects appropriate training aids. Administer training surveys after trainingsessions, events and discussions and enhance training based on feedback. Maintain closepartnerships with stakeholders via training, consulting, and observation/feedback. Show less

Responsible for handling questions, comments, and customer complaints. Establishespositive customer experiences and relationships. Responsible for growing and maintainingbusiness revenue, by partnering with internal and external stakeholders to drive salesactivities, design and deliver targeted solutions, providing ongoing customer support andmanaging customer relations. Responsible for customer support, success, and retention,by managing customer accounts, resolving… Show more Responsible for handling questions, comments, and customer complaints. Establishespositive customer experiences and relationships. Responsible for growing and maintainingbusiness revenue, by partnering with internal and external stakeholders to drive salesactivities, design and deliver targeted solutions, providing ongoing customer support andmanaging customer relations. Responsible for customer support, success, and retention,by managing customer accounts, resolving customer issues and optimizing the customerexperience. Show less

Over the course of a six-month internship in L&D, became certified in VZTrainer Basics, aGlobal L&D Vision & Process workshop, and multiple LMS pathways, including LeveragingYour Network, Effective Communication, Presentation Skills, Project Management, andNavigating Change. Attended Train-The-Trainer (T3) Sessions, Calibrations using theNational Trainer Observation Form, Stakeholder Support, Dry Run and Co-Facilitationopportunities. Was heavily involved in L&D’s Operations… Show more Over the course of a six-month internship in L&D, became certified in VZTrainer Basics, aGlobal L&D Vision & Process workshop, and multiple LMS pathways, including LeveragingYour Network, Effective Communication, Presentation Skills, Project Management, andNavigating Change. Attended Train-The-Trainer (T3) Sessions, Calibrations using theNational Trainer Observation Form, Stakeholder Support, Dry Run and Co-Facilitationopportunities. Was heavily involved in L&D’s Operations Core Team, and many smallproject opportunities. Completed development workshops on Leadership Principles,Emotional Intelligence, and a 4-part Career Development series. Show less

Providing excellent customer service to our valued customers and living our Credo every day.

Set up laboratory experiments, maintain a culture of L1210 cells for cell culture classes, maintain populations of various bacteria for microbiological testing, prepare media for microbiological and cell culture purposes, utilize aseptic technique while working with microbiological agents or in sterile environments, such as under the class 100 laminar flow hood, clean and sterilize glassware, autoclave hazardous trash and materials, and maintain a safe and efficient laboratory for students and… Show more Set up laboratory experiments, maintain a culture of L1210 cells for cell culture classes, maintain populations of various bacteria for microbiological testing, prepare media for microbiological and cell culture purposes, utilize aseptic technique while working with microbiological agents or in sterile environments, such as under the class 100 laminar flow hood, clean and sterilize glassware, autoclave hazardous trash and materials, and maintain a safe and efficient laboratory for students and instructors. Show less

Over the period of an eight-week internship, performed DNA extractions while following a set protocol, PCR under different cycling conditions, enzyme digestion, prepared and ran both agarose and MetaPhor gel electrophoresis and interpreted the results of such experiments, maintained a detailed laboratory notebook.