With over a decade of professional expertise, including 3+ years at ShareTech, my role as a Technical Infrastructure Analyst has allowed me to hone skills in system administration and Office 365. My core competencies lie in optimizing technical infrastructures—demonstrated through adept management of Windows 10 environments. The CCNA certification further validates my commitment to network excellence. At ShareTech, my efforts align with the organization's mission to provide robust technical solutions, and I thrive on contributing to a culture of innovation and continuous improvement.