Cassandra Bower Email & Phone Number

Cherry Hill, Nj

● Lead a team of 5 infusion specialists to assist with any problems and make certain all policies and procedures are followed.● Receive and process new referrals from over 200 referral sources● Perform insurance investigations and report back to referral sources within 20 minutes● Ensure all of the information required by the pharmacy is received before patients begin services● Create both a physical and an electronic chart and enter all data to electronic chart● Obtain both initial and ongoing insurance authorizations for all patients on service● Coordinate logistics of IV deliveries with deliveries of other departments● Bill insurance companies in accordance with payor specific contracts● Case manage patients for quality assurance for both long term and short term patients● Design all processes and write policies for Infusion department● Member of Financial Advisory Board● Support Account Managers and maintain positive relationships with referral sources● Provide support to pharmacy department

Northfield, Nj

● Obtain and maintain all insurance authorizations for over 1000 patients in 8 different branches● Lead a team of 8 authorization specialists to ensure SOP is upheld, and to troubleshoot any issues● Communicate directly with physician offices, patients, and/or referral sources to obtain documents necessary for authorization and billing purposes.● Enter all data accurately and in a timely matter to support the Pharmacy and Billing departments ● Comprehend and execute application of payor contract terms and coding to individual patient accounts● Negotiate fees and individual patient agreements with non-contracted payors to obtain authorization● Process and review daily Rock Pond reports to ensure all patients and their authorizations are accounted for● Work in tandem with Patient Care Reps, Pharmacists, Branch Managers and Intake Staff to ensure accuracy and communication for each active patient on service.

Master Of Counseling In Educational Setting, Counselor Education/School Counseling And Guidance Services

Activities and Societies: Chi Sigma Iota- Treasurer

Bs, International Business

Activities and Societies: Varsity Swim Team Italian Club Honors College