Cassandra Budge Email & Phone Number

Framingham, Massachusetts, United States

Framingham, Ma

•Responsible for the handling of inbound and outbound communications with internal and external customers regarding logistics, testing, supplies, relevant results such as alert and critical values, and other support needs in a friendly, helpful and professional manner. Includes triaging calls to appropriate staff•Analyze test information submitted via test requisition and resolve discrepancies, call on Lab Notification requests such as requesting additional material, specimen clarification, etc., process amended reports•Ensure proper documentation in client and patient records, update patient demographic information upon request into LIS, eFax client reports, order client supplies and assist in coordinating courtier services for clients, including package pickup•Work cooperatively as part of a team environment and assist other CCRs as requested/assigned and interface with Sales force to keep them apprised of all client issues and concerns

Framingham, Ma

Newton, Ma

Assisted in opening new store

Natick, Ma

-Share knowledge of the quality, variety, and benefits of Teavana teas. -Ensure quality guest service through active listening, the ability to identify the best products for the customer and suggesting alternatives and/or additional items as appropriate.-Thrive on interaction and consistently meet or exceed their sales and customer service goals-Shift supervisor responsible for opening/closing, nightly deposits, and making sure sales goals were achieved -Operations management responsible for receiving shipments, correcting records for what was received/not received, storage organization and efficiency-Visual and organization management of store displays, following layout manuals according to company standards and store cleanliness

Independently guided large groups in highly emotional environment Addressed customer concerns and questionsMaintained safety and integrity of environment for all participants

Assisted in the implementation and production of fund-raising events, including annual auction and golf tournament Assisted in the creation of annual fund-raising eventsFacilitated potential animal adoptionsSold products at events for fund-raising efforts

Promoted company to a variety of businesses and future customersProvided information to customers and answered questionsManaged product and booth set up for business promotion event

Met project deadlines promptly in high pressure environmentStocked merchandise and operated cash registersClosed photo lab work station and prepared equipment and orders for next morning shiftMulti-tasked while remaining focused on projects and customer service