Cassandra Bunk Email & Phone Number

New Jersey, Usa

Assigned over 80 client accounts to manage. Responsible for processing client payment files for the purpose of receiving funds to pay client vendors. Support both Tangoe teams and clients by performing data entry, check research, and billing reports. Ensure that all vendor payments are processed accounting to the SAS-70 timeframe.

Managed client and vendor relationships. Responsible for reporting and data entry, Managed 3 clients full time with documented commendations on behalf of the client. Managed allocation files, customer and Vendor Portals, Account Issue Tracking, PDB, DNR, and all related IPV CSA functions. Ran Approvals and payment files, and upload check feedback. Management of client Credits.

Spring Valley, New York

Responsible for recruiting, hiring, and training a staff of 16 to 24 personnel. Prepare weekly store schedule, monthly management schedule, and maintain accurate time card details, logging each time card modification, with an eye to state and company laws. Meeting established business metrics, and controlling shrink for 1.4M store. Oversee flawless floor moves according to company directive and within deadlines. Responsible for auditing all transactions processed in store on weekly and 90 day basis to establish customer service and training opportunities. Set financial goals and game plans to reach them. Ensure that store is fully stocked and staying within budget.