Cassandra Burns Email and Phone Number

* responsible for overseeing and managing properties ( 190+) * managing maintenance requests ensuring the best price and service for both the landlord and tenant* leasing properties professionally and efficiently to reduce vacant times and work with potential tenants to find suitable lodgings* Rent Arrears reduced within 3 months by 30% * New systems to organise rent reviews, arrears, vacates and owner communication for a large portfolio* Maintenance requests were completed… Show more * responsible for overseeing and managing properties ( 190+) * managing maintenance requests ensuring the best price and service for both the landlord and tenant* leasing properties professionally and efficiently to reduce vacant times and work with potential tenants to find suitable lodgings* Rent Arrears reduced within 3 months by 30% * New systems to organise rent reviews, arrears, vacates and owner communication for a large portfolio* Maintenance requests were completed and invoiced within 14days at 90% * Routine inspections were completed on time, due to COVID remote inspections were completed at 100% Show less

* Strong literacy and numeracy skills to handle administrative tasks. * Arranging contracts between vendors and purchases * Liaising with accounts when marketing and sales funds are received and receipted into the system* Knowledge of basic computer skills to track and monitor leads and feedback.* Graphic design experience preferred to create advertisements. ( sales boards and brochures) * Assisting Sales teams with open inspections* Assisting Sales teams with reports… Show more * Strong literacy and numeracy skills to handle administrative tasks. * Arranging contracts between vendors and purchases * Liaising with accounts when marketing and sales funds are received and receipted into the system* Knowledge of basic computer skills to track and monitor leads and feedback.* Graphic design experience preferred to create advertisements. ( sales boards and brochures) * Assisting Sales teams with open inspections* Assisting Sales teams with reports for vendors communicating interest and feedback* Following up on enquires* Assisting Property Management team with enquiries, open homes and routine inspections.( due to COVID completed 120 inspections over 12 weeks to assist in catching up ) * With assisting with routine inspections, managed to arrange maintenance quotes and complete these arrangements within a realistic time frame. Show less

Residential Property Management, Assistant to PM Team & PA to Managing Director of Ray White City South .* Managing a new building with 27 apartments in a professionally efficiently* Inspections were carried out in time at the owners specifications * Vacates and releasing were conducted quickly with all paperwork and invoicing arranged * Administration of the office included assisting all team members with administration/Property Management assistance duties ( open… Show more Residential Property Management, Assistant to PM Team & PA to Managing Director of Ray White City South .* Managing a new building with 27 apartments in a professionally efficiently* Inspections were carried out in time at the owners specifications * Vacates and releasing were conducted quickly with all paperwork and invoicing arranged * Administration of the office included assisting all team members with administration/Property Management assistance duties ( open homes/inspections/reports and filing ) Show less

Travel By Cassie is a licensed mobile Travel Agent servicing leisure and corporate travel needs.Available to find the best deals on Airfares, cruises, hotels and Insurance.

Contracting Hotels globally for two websites ensuring sales/maximising room rates are available for all markets. Assisting with integration of websites for particular regions. All bonuses were achieved on an average of 90%. Increasing quality and quantity of Hotels online Globally

Contracting Hotels globally for two websites , mainly HotelClub.com & RatesToGo.com ensuring sales/maximising room rates are available for all markets.

Began employment as Customer Service, phone sales and queries for accommodation being sold over the internet. Internet Hotel Reservations. Customer Service (300 emails Daily) Reservations, to move 600 reservation status’ daily. Invested time with training staff and the integration of new skills in managing people in 'hotel's sales and customer service in the modern sales of all hotels ( Jul – Sept )Due to 911, moved to Data Base to input contracts, rates and images to sell over the… Show more Began employment as Customer Service, phone sales and queries for accommodation being sold over the internet. Internet Hotel Reservations. Customer Service (300 emails Daily) Reservations, to move 600 reservation status’ daily. Invested time with training staff and the integration of new skills in managing people in 'hotel's sales and customer service in the modern sales of all hotels ( Jul – Sept )Due to 911, moved to Data Base to input contracts, rates and images to sell over the internet, ensuring the correct information, rates and commissions were done. (Sept- Jan ) Assisted with Groups, On completion of this, returned to reservations where I took the role of chargebacks globally, liasing with Accounts and Int'l offices was . Double charges were also dealt with and all Processing issues were dealt with in my department of 3 staff. Show less

Daily operation of large pub with 3 bars, 1 Restaurant & Poker Machine rooms.Ensure staffing was covered for all areas .Liaise with Security .Keep stock in all areas up to date on a daily basis.Responsible Service of Alcohol & Responsible Gambling

Opportunity to transfer from Adelaide to Sydney and promotion to FOS . Worked with a dynamic and hard working team to ensure day to day operations of the hotel were met. Due to being an Airport hotel, delayed flights were the norm. My team would ensure in this hectic situation that all guests were escorted to and from the airport and enjoyed a comfortable stay. A Duty Manager role became available 10 days after my transfer which I was successful in obtaining. In this role, I was responsible for… Show more Opportunity to transfer from Adelaide to Sydney and promotion to FOS . Worked with a dynamic and hard working team to ensure day to day operations of the hotel were met. Due to being an Airport hotel, delayed flights were the norm. My team would ensure in this hectic situation that all guests were escorted to and from the airport and enjoyed a comfortable stay. A Duty Manager role became available 10 days after my transfer which I was successful in obtaining. In this role, I was responsible for up to 65 staff in all departments and 500 - 100 guests at any one time. Show less

Employed as Switch board operator assisting with Reservations and general hotel enquiries. Moved to Front Office working with all teams to ensure guests needs were met on arrival and departure.