Cassandra Greene Email and Phone Number

Anticipate and resolve needs and weaknesses of division’s infrastructure -Amplified accuracy of training and eliminated redundant training by compiling a procedure manual, organizational structure, developing processes, training and strategizes on new services and business opportunities. -Built employee efficiency by evaluating task time and position duration and calculating daily position goals that facilitated ability to complete 15% more work by instituting cross training -Foster client relationships, managing multi-billion-dollar accounts and cultivated cohesive team environment and positive morale.Audit compliance tracking progress toward goals and measuring analytics on P&L and ROI

-Confident speaking in public, groups, or electronic media-Organized and resourceful in fast-paced environment -Personalized experience for clients and team members -Uphold high standard for attention to detail and accuracy -Confident, articulate, and professional speaking abilities -Collaborate effectively and productively -Support clients in various ever-changing environments -Analyze and anticipate trends-SEO, CRM, print and online creative advertising experience -Ability to work calmly in an accelerating environment

-Developed procedures to increase operational efficiency -Organized complex calendars and schedules-Managed sensitive matters with high level of confidentiality -Stellar organization and time management-Maintained accurate, timely, professional communication -Arranged local and international travel-Prepared various account-related reports for accounting

-Constantly reviewed product and service quality -Strategically developed effective marketing and networking opportunities-Collaborated with team members and owners for recommendations and feedback-Created and analyzed complex reports from multiple outlet streams

-Consistently monitor for unsurpassed quality & service -Forecasted and ensured staffing levels in all outlets -Interacted with guests promoting brand offerings -Spearheaded special events and requests -Maintained excellent communication-Initiated reviews for improvement and feedback -Created Daily Revenue Reports

-Proficient in fine dining execution-Communicated efficiently ensuring precise service -Provided an unparalleled guest experience -Anticipated guest needs

-Consistently provided professional & engaging service -Attended regular departmental meetings-Extensive knowledge of all outlet menus -Demonstrated quality service standards

-Supported Disney's mission, “Creating Magical -Moments For Guests Of All Ages”-Exceptional guest service in fortune 100 company -Maintained Disney brand standards-Drove store results by recommending and up selling