Cassandra Gregory

Cassandra Gregory Email and Phone Number

Educator/Coach/Customer Service Expert Professional @ Cambly Inc.
california, united states
Cassandra Gregory's Location
United States, United States
Cassandra Gregory's Contact Details

Cassandra Gregory work email

Cassandra Gregory personal email

n/a
About Cassandra Gregory

Experienced professional with over 17 years in customer service; successfully progressing to different levels of management and leadership with an outstanding track record in the BPO, Banking and Hospitality industries. Also a talented ESL, Business and Computer Studies Teacher.Some of my most coveted skills include Problem Solving, Customer Service, Coaching, Quality Assurance, Process Improvement, Administration, Book-Keeping/Accounting, Marketing, Interpersonal Skills, Information Technology, Communication and Leadership.Being goal oriented, motivated, a lover of knowledge and having a passion for helping others makes me better able to meet my challenges and excel at any given task. I enjoy working with people who are coachable and willing to learn as we collaborate toward success.

Cassandra Gregory's Current Company Details
Cambly Inc.

Cambly Inc.

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Educator/Coach/Customer Service Expert Professional
california, united states
Website:
cambly.com
Employees:
1198
Cassandra Gregory Work Experience Details
  • Cambly Inc.
    English Second Language Teacher
    Cambly Inc. Aug 2019 - Present
    Remote
    Tutor and manage learners of different age groups all across the worldFacilitate English Language learning and development
  • Vida Divina Affiliate
    Network Marketer
    Vida Divina Affiliate Jan 2021 - Present
    Entrepreneur and Professional Network Marketer. Helping people daily to manage their health and lifestyle, manage their weight, build their wealth and experience financial freedom!
  • Centerfield Media
    Quality Assurance Analyst And Trainer
    Centerfield Media Aug 2018 - Aug 2019
    Jamaica
    Monitor and audit calls in a call centre and sales environment. Assess and report on quality of production according to clients' specifications and Key Perfomance Indicators (KPI's).Analyze output or feedback and compile reports for management.Train new hires on compliance and KPIs.
  • Collective Solution
    Quality Analyst And Process Improvement Manager
    Collective Solution Sep 2017 - Aug 2018
    Jamaica
    Coaching and leading agents; monitoring KPIs; assess agents' performance; implement strategies and programs to positively influence agents and KPI's. Identify and spearhead projects for process improvement; liaison with clients and provide feedback on issues and resolutions; partner with other sites on the network for collaboration on processes identified.
  • Huanggang Polytechnic College
    English Language Teacher
    Huanggang Polytechnic College Oct 2016 - Jun 2017
    China
  • National Commercial Bank Jamaica Limited (Ncb)
    Bank Teller
    National Commercial Bank Jamaica Limited (Ncb) Mar 2016 - Sep 2016
  • Geejam Hotel Group
    Accounting And Administrative Officer
    Geejam Hotel Group Jul 2013 - Aug 2015
    Jamaica
    Executed Accounting and Administrative duties.
  • Fair Prospect High School
    Volunteer Teacher
    Fair Prospect High School Sep 2012 - Dec 2012
    Taught Grades 9 - 11 – Principles of Business, Principles of Accounts, Information Technology and Electronic Document Preparation and ManagementAssisted students with School Based Assessments (SBAs’) in preparation for Caribbean Examination Council (CXC) final exams.
  • Mountain Sky Hotel & Suites
    Front Desk Clerk & Housekeeper
    Mountain Sky Hotel & Suites May 2010 - Sep 2011
    Valdez, Alaska Usa
    I worked at this hotel during the summer breaks of 2010 and 2011. Initially I was recruited as a housekeeper and was later promoted to the Front Desk after the manager saw the strong people skills and excellent communication and customer service skills I exhibited.
  • Fair Prospect Basic School
    Teacher
    Fair Prospect Basic School Oct 2007 - Apr 2008
    Taught students between ages 2 to 6 yrs in all aspects of the Early Childhood curriculumWorked along with other teachers to plan and coordinate extra curricular activities

Cassandra Gregory Skills

Management Teamwork Computer Skills Tourism Teaching Skills Interpersonal Skills Team Leadership Strong Communication Skills Microsoft Office Microsoft Excel Classroom Management Customer Service Front Office Retail Banking Transactional Banking Personal Banking

Cassandra Gregory Education Details

Frequently Asked Questions about Cassandra Gregory

What company does Cassandra Gregory work for?

Cassandra Gregory works for Cambly Inc.

What is Cassandra Gregory's role at the current company?

Cassandra Gregory's current role is Educator/Coach/Customer Service Expert Professional.

What is Cassandra Gregory's email address?

Cassandra Gregory's email address is gr****@****ail.com

What schools did Cassandra Gregory attend?

Cassandra Gregory attended University Of Technology, Jamaica.

What skills is Cassandra Gregory known for?

Cassandra Gregory has skills like Management, Teamwork, Computer Skills, Tourism, Teaching Skills, Interpersonal Skills, Team Leadership, Strong Communication Skills, Microsoft Office, Microsoft Excel, Classroom Management, Customer Service.

Who are Cassandra Gregory's colleagues?

Cassandra Gregory's colleagues are Aaron Harrington, Anne-Marie Buron, Cassidy Martinez, Jesus Lives, Bobby Lowman, Dylan Bodnariuk, Kangwa Mutale.

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