Cassandra Harris Email & Phone Number

Responsible for providing instructions pertaining to the Epic Systems software. In addition to administering tests, assessing student performance, conducting training programs, updating records, promoting training programs, developing Epic execution training materials; supporting training needs of Epic application; developing and managing requirements for training sessions; participating in course development and trained client staff, and conducting instructor-led classes.

Jacksonville, Florida Area

Jacksonville, Florida Area

Ambulatory and physician billing and coding.Communicate with providers daily to ensure accurate billing. Accurately apply insurance and patient payments to accounts. Experience handling Medicare, Medicaid, HMO, Workers Compensation, and Auto claims. Verify benefits, coverage, and coverage payer research. Reading and interpreting explanation of benefits to and questions to resolve billing issues. Follow up on insurance and patient aging claims. Resubmit insurance claim only when necessary. File appeals when necessary.

Jacksonville, Florida Area

Trained new and existing employees. Monitored 25-30 phone representatives phone calls for quality. Experienced billing in Urgent Care and Emergency room billing, including physician billing. Work EOBs and EORs to ensure timely payment. Post and reconcile insurance and patient payments. Answer multiple phone lines. Update insurance information and patient demographics as requested by hospitals. Daily communication with physicians to ensure accurate billing. Research and resolve incorrect payment posting.

Jacksonville, Florida Area

Update patient demographics per hospital facesheet. File primary and secondary insurance claims. Follow up on all unpaid claims. Meet and exceed daily production standards. Communicate with patients to resolve accounts. Verify patient benefits. Carefully prepares delinquency correspondence, reports, and other documents.