Cassandra Lewis Email and Phone Number

Hallmark, headquartered in Kansas City, MO, employs 30K employees worldwide and is a $4B company operating a diversified portfolio of businesses. • Lead the strategic direction aligned with the Hallmark brand by developing and implementing a fully integrated process and product solutions that anticipate the dynamic requirements of a flexible global supply chain. Led team to increase the volume of offshore manufacturing from 59% to 74% in 18 months, leading to a cost savings of $1.2M annually. • Direct area budgets ($30M) associated with operational planning, scheduling, territory management, and performance reporting for over 11K full and part-time employees. • Design and implement data modeling to optimize new business opportunities, identify and document customer requirements, launch new programs, conduct retailer tests, and deliver executive-level data-driven reporting and statistical analysis to support solutions.• Support multiple teams engaged in new product development and innovation to ensure that risks associated with end-to-end quality of the product are assessed and mitigated.• Managed the ($4.2M) project to integrate field operations into SAP Customer Relationship Management (CRM). Leveraged Agile project management to develop an end-to-end business process across multiple teams. • Conduct first and second-party audits to assess compliance with Hallmark standards for quality and social responsibility. Identify opportunities for improvement in systems, processes, and products. Design, document, present, and launch quality control measures.

Emerson Electric Co. is a Fortune 500 American multinational corporation. The company manufactures products and provides engineering services for a wide range of industrial, commercial, and consumer markets.• Led cross-functional teams to design and develop new products, improve existing products, reduce costs, improve plant processes, and redesign the warehouse. Leveraged Lean Manufacturing programs and Six Sigma projects to reduce inventory by $485K, implement ERP software, improve on-time customer fill rate (20%), redesign warehouse layout, and reduce defective parts. • Recruited, hired, trained, and mentored hourly and salaried staff aligned with budgeting, shipping and receiving, inspections, and auditing. • Performed internal quality audits and successfully gained certification to ISO 9001 standards. Developed all processes, procedures, job-aids/forms, and trained 15+ staff members. • Program managed Emerson suppliers, reducing defective parts from over 2000 PPM to less than 300 PPM over a 5-year timeframe.