Cassandra Persaud Email and Phone Number

• First Drop Ship & Marketplace Vendor Manager at Dormify; molded position to what it currently is managing over 100+ vendors • Managed the process end-to-end for new and existing drop ship & marketplace vendors - including discussing contracts & terms, onboarding, shipping, payment structure, GMV, SLA’s, commission/margin, and configuration/mapping• Cross-functional collaboration as liaison including the merchant team on product selection, e-commerce team to publish products, marketing team to market the products prior to launch, accounts payable/legal team to submit all contracts for net new vendors, and customer service team to ensure all vendor related orders are processed smoothly• Led the marketplace team strategies - managed the integration platforms, Feedonomics & Salsify, to import all data/product attributes to Amazon Seller Central, Walmart Seller Central, & Macy's Mirakl, added A+ to all Amazon products, & approved Amazon storefront updates • Reviewed all vendor products within our PIM system - Shopify & Salsify to ensure all vendor information, pricing, and inventory are uploaded correctly• Configured and mapped each vendor’s integration - Drop Ship vendors in Duoplane and Marketplace vendors in Mirakl via Shopify, EDI, Shipstation, or manual to vendor’s preference• Troubleshoot and monitor all inventory issues by working closely with the vendors and providing guidance on updating frequency and uploading inventory reports directly into the portals• Monitored all vendor orders, performance, and SLA’s on a weekly basis to ensure vendors are performing for the best customer service experiences and meeting our KPI metrics

• First Drop Ship (Third Party) Associate Manager at FULLBEAUTY Brands; molded position to what it currently is• Managed 150+ third party vendors including performance, GMV (Gross Margin Value), onboarding, and product streaming• Managed the Drop Ship process to streamline items online by working closely with the all areas (merchants, copywriters, imaging team, and Ecommerce team) to ensure all deadlines are met and that Drop Ship products across all brands are live on the website in a timely manner• Administered the onboarding process for third party vendors such as seeking potential vendors/providing contracts for vendors and providing all legal documentation to accounts payable and the legal team• Communicated daily as liaison for all areas of Drop Ship including logistics, customer service, and accounts payable to improve vendor performance, order processing, packing lists, returns, EDI feeds, cost/retail errors and resolve all order delinquencies • Reviewed and monitored vendor performance reports to identify problematic vendors with high cancels/delayed shipments and advise to update PO’s accordingly • Created weekly and monthly reports to deploy to all areas in order to monitor and identify vendors who do not comply with our company requirements• Monitored inventory levels on all third party vendors • Built all drop ship data into the mainframe• Oversaw products on the site to ensure all imaging, copy, and info are correct• Ensured all third party vendor documentation are all updated including packing lists and contracts

• Communicated on a daily basis between NY office and factories in China regarding merchandising/price/sample specifications• Organized spreadsheets for sample requests and updates weekly through Microsoft Excel• Monitored sample quality, pricing, and swatches for new development ideas• Assisted Merchandising Manager and Sales Team to execute displays for customer meetings

• Traveled to Home Depot locations in NY to market special promotions to customers on site• Utilized effective communication skills to educate customers on products• Prepared participation reports on MS Word for management• Participated in and contributed to weekly strategic sales meetings with colleagues and management