Cassandra Stephens Email & Phone Number

Manama, Capital Governorate, Bahrain

Provide advice, guidance, and support to the command, certifying officials, approving officials, and travelers while ensuring compliance with the Joint Travel Regulations (JTR) and applicable policies and procedures. Assists with pre-travel arrangements, travel order approval, identifying discrepancies in travel program and funding reports, and answering traveler questions for over 300 Marines in the CENTCOM area.• Led internal controls and coordination to support successful operations and management of DTS for all controlled elements.• Analyzed and audited expense reports ensuring accuracy through persistent attention to detail.• Reconciled actual credit card expenses against allowable expenses and identified discrepancies• Conducted and verified training requirements for all personnel regarding software use.• Ensured payment accuracy for payroll.• Developed and executed training presentations to minimize traveler errors.• Coordinate with finance to perform various budgetary and administrative functions in implementing the organization's travel program, policies, and procedures.

Parris Island, Sc

Provide administrative assistance to military members and oversee the daily functions of the Outbound Branch of the Installation Personnel Administration Center (IPAC) for 300+ personnel; oversee and review Defense Travel orders for incoming Drill Instructor (DI) Students; recognize errors, gaps, or inconsistencies in reports, forms, and other documentation. Key Achievements:• Implemented and improved the administration process per The Joint Travel Regulation.• Reviewed and corrected over 140 DTS orders for incoming drill instructor students. • Conducted four separation briefs, two retirement briefs, three drill instructor out-processing briefs, and one in-processing brief in five months. • Reviewed and certified over 100 Permanent Change of Station Orders and DD214s.

Tampa, Fl

Provided top-quality administrative support for 1000+ staff; guided team to ensure accomplishment of daily objectives in alignment with regulations and maintenance of crucial documentation. Drafted correspondence for senior leadership. Supervised and coordinated staff; established internal controls enhancing quality and time management. Key Achievement:• Successfully improved customer service while supervising comprehensive administrative workflow amongst our locations, driving goal achievement. Increased timeliness and efficiency.• Within 12 months of starting a new position, received a high rating from an organizational audit of 89.37%, significantly improving upon a previous inspection rating. • Prepare schedules for planning, coordination, and accomplishment of work to facilitate improving work processes.• Managed the Hierarchy Level-3 Government Travel Charge Card (GTCC) Program for over 300 military and civilian members while monitoring and administrating assistance across the CENTCOM area of responsibility. • Fostered vital relationships with various organizations in the Middle East to support critical operations in the CENTCOM Area of Operations, communicating effectively with culturally diverse audiences within the joint environment. Served as a senior Non-Commissioned Officer, responsible for Joint Personnel Status and Casualty Reporting, timely maintenance, updates, and availability of essential software applications. • Manage Defense Travel System orders to ensure execution under established regulations, policies, and procedures. • Analyze current and proposed processes to evaluate their efficiency/effectiveness in achieving command objectives. • Conduct management studies on work measurement, methods, and procedures to identify problems and propose solutions to improve efficiency and effectiveness. • Gather and analyze data to provide program managers and others with valid and timely data for informed decision-making.