Cassandra Summerell Email & Phone Number

Virginia Beach, Virginia

• Analyze entire account base by identifying opportunities and completing all necessary surveys.• Attain standards of performance goals by achieving distribution, volume and activity goals of supplier brands as set by management.• Create working relationship with bar managers and restaurant owners to help introduce new products and organize drink feature/specials. • Educate account staff on priority brands by administering educational staff training seminars.• Calls on accounts and cover daily routes by creating an established and efficient routing pattern.• Serves as liaison between suppliers and accounts to help create and execute effective events; ex. Fundraisers, Tastings and Festivals.

Norfolk, Virginia Area

-Ensure high level customer satisfaction by making accurate and complete standard, hazardous, reefer, and shipping container bookings as per the department standards. -Secure and modify bookings via phone, email, and website. -Provide information to customer related sailing schedule, equipment availability, routing, rates, etc -Rate bookings using information given by customers as well as our rate retrieval system. -Manipulate our Tariff/Contracting System to assist customer with contract, rates, and tariff rule question. -In the event of service failures, coordinate a response for recovery by working with the customer and internal CMA CGM associates -Attend training classes to maintain knowledge of the industry -Coordinate rate quotes, rate filing, and service contract amendments for VIP customer base -Observe all company and department rules, requests, and procedures. -Other duties as assigned by Management.

Virginia Beach, Virginia

-Stocked and replenished merchandise according to store layouts.-Worked collaboratively in team environment to meet national monthly sales goals.-Reviewed daily store goals and worked to execute needed strategies to reach desired profits.-Continued education on selling strategies and customer service skills by attending company workshops.

3701 Sandpiper Road

-Held multiple positions -Managed and maintained restaurant supplies-Averaged 25 hours serving or bartending in addition to special events -Assisted for small events-Served as liaison between event guest and management-Member of even serving staff-Set up and break down event area

577 Sandbridge Road

- Prioritized and accomplished wide range of tasks each shift- Resolved all complaints in a professional manner to ensure return customers.- Processed customers request for equipment deliveries, scheduled lessons and guided tours.- Worked with retail team to ensure daily sales goals were met, as well as setting weekly personal goals.- Educated customers on the local attractions and store brands to provoke excitement and potation sales, while maintaining high levels of customer service.