Handled cash and credit transactions with accuracy and efficiency• Maintained a clean and organized sales floor• Collaborated with team members to achieve sales goals• Develop and maintain extensive knowledge of Home Depot's products and services to provide accurate and helpful information to customers

Managed collections process for IQOR• Successfully contacted and negotiated payment arrangements with delinquent customers• Utilized collection software to track and update customer accounts• Met monthly collection targets set by company• Provided excellent customer service and resolved customer issues• Prepared and submitted reports on collection activities to management• Implement innovative strategies to optimize the collections process and improve overall collection performance.• Analyze data and trends to identify opportunities for process improvements and increase collection efficiency.• Collaborate with cross-functional teams to develop and implement training programs for collections agents, focusing on customer service skills and effective negotiation techniques.