Cassandra Conley Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

London, Ontario

● Developed new, creative preservation techniques for framed product ● Trained employees in customer service, utilizing various teaching techniques such as roleplayingand demonstration ● Demonstrated proficiency in art and memorabilia preservation techniques ● Developed lasting business relationships and strong retention with a large clientele ● Grew custom frame business to highest performing store in the district *Portfolio of body of work available upon request.

● Organized all inbound and outbound activities, including but not limited to, classes, children’sactivities, camps, events, demonstrations, and charitable events ● Oversaw the training of all staff who interact with customers to encourage a pleasant andinspirational visit to Michaels Arts and Crafts ● Increased enrollment by 68% for all classes available at Michaels over previous year

● Oversaw all store operations with the store manager ● Ordering store product with “just in time” supply chain management method ● Recruitment of new talent to represent a large brand ● Successful completion of “Black Apron” Coffee Masters Program ● Customer connection focused in a busy café setting

● Developed expert knowledge of a large product line ● Built brand recognition during cosmetic events, through product demonstration ● Presented sample products to build loyal clientele in cosmetic markets ● Setting up and taking down product displays and advertising consistent with current campaigns

● Independently strengthened the operations of the cosmetics counter ● Scheduled client appointments daily for personal sessions ● Organized promotional gala events by inviting loyal customers, contacting loyal clientele, arrangingfor catering, and contacting vendors for donations ● Sales focused in a commission based environment.

Postgraduate Certificate Program, Human Resources Management

Business/Commerce, General

American Sign Language (Asl)

Diploma, Master Study Course With Applied Prosthetics And Animatronics

Activities and Societies: Fashion and Photographic Make-Up, Make-Up for Film and Television, Theatrical Make-Up and Special Effects

Ossd

Achieved the Joe George medal for outstanding achievement in visual and dramatic arts.