Cassandra Frank Email & Phone Number

Virginia Beach, VA, US

Virginia Beach, Virginia, United States

- Partner with university leaders to implement change to hiring and business processes, increasing the speed and satisfaction of new employee recruitment for $2.8 million in annual revenue- Consult with university leaders to analyze usage trends and survey data to find most efficient technology solutions, integrations, or training materials needed to grow.

Cincinnati, Ohio, United States

- Analyze historical data to build enrollment projections for 25 programs, allowing college leadership to plan ahead and hire for growth- Utilize voice of the student survey data to build a referral program and modify communication plan increasing student satisfaction scores 13% over 12 months- Coach team of 8 success coordinators to over-deliver on.

Cincinnati, Ohio

- Collaborated with directors in marketing, recruiting, retention, research and analytics to continually improve upon business processes, delivering 11% enrollment increase YOY- Analyzed business process, created key reports in Salesforce, OBIEE and Excel, and trained team of 16, to reduce time for period reporting from one month to one week- Partnered.

Cincinnati, OH

- Collected and analyzed student feedback and advocated to program leadership to implement new student orientation to increase satisfaction with onboarding- Analyzed enrollment data and student feedback to identify challenges with summer course offerings, partnered with college leadership to modify offerings, which stabilized budget and increased MSIT.

Cincinnati Area, OH

- Created a 6 year course plan by analyzing enrollment data, giving traditional and transfer students a clear path to graduation- Redesign new student orientation training to coach 500 students in first year requirements, reducing registration errors in following semesters- Provide student-centered advising for approximately 500 students teaching them to.

West Chester, Ohio

• Built trusting relationships with diverse populations resulting in an environment that fostered change.
• Negotiated conflict between family members that reduced conflict and increased relational satisfaction and school performance.

Cincinnati, Ohio

• Developed and maintained collaborative, trusting relationships with students (primarily grades 5-12), faculty, parents, counselors, social workers and school administrators
• Empowered students with developmental needs and their parents to identify unique strengths and learning styles to help them succeed, resulting in greater satisfaction with peer relationships, improved school.
• Educated students and their families about time management, study skills, goal setting, and legal issues related to academic plans. These students then demonstrated more effective decision-making skills.

Cincinnati, Ohio

• Coached college students through career and personality assessments, leading them to best-fit majors.
• Empowered younger students to build upon their strengths and creatively solve problems by utilizing a student-centered approach and setting goals collaboratively.
• Created a database for tracking internship requirements and reducing time for data entry.