I have a passion for helping businesses and organizations to enhance their internal and external communication effectiveness and customer service. I skillfully collaborate with others to help them to identify and clarify the best ways to express themselves to their targeted audiences. My writing portfolio runs the gamut from drafting social media posts, public relations and marketing materials, and newsletter articles to preparing bylaws, policies, and technical reports. I also demonstrate my communication skills and talents when I facilitate events, conduct presentations, and deliver training. My training and experience as a Certified Professional Co-Active Coach and a Distinguished Toastmaster augments my natural ability to lead, communicate, and engage with people from diverse backgrounds.