Cassandra Kuang Email & Phone Number

-Sales Professional with experience in diverse portfolio of meats such as beef, pork, and lamb products-Expert sales experience across multiple markets in the food industry including fine dining restaurants, grocery stores, family-owned shops, and distributors-Consistently monitor, analyze and update forecast to fulfill customer's needs-I prospect, qualify and set appointments with potential clients -Maintain customer relations and provide customer service-Problem solve on a daily basis between sales teams, accounting, purchasing, shipping departments, and shipping issues and quality control.-Handle any shipping errors or transportation related requests-Collaborate with Accounting on any customer related issues, including document retrieval, invoice and credit issues, and returns

Whittier, Ca

-Acting Operations Manager in performing business operations duties-Collaborate and assist Operations Manager with managing direct reports-Transmitting orders to warehouse for fulfillment -Identifying delayed items and confirming product supply/availability -Ensure inbound and outbound shipping arrangements are in adherence to schedule-Conduct audits to ensure process efficiency-Provide leadership and direction to cross-functional teams to ensure alignment with objectives and goals-Controlled inventory levels by receiving shipments and performing frequent audits-Analyze necessary data required to forecast customer purchasing trends-Monitored multi million dollars' worth of inventory-Problem solve on a daily basis between sales teams, accounting, marketing department, shipping departments, and HQ from purchasing requests, return requests, new customer applications, financial issues, shipping issues and quality control.-Handle any shipping errors or transportation related requests-Collaborate with Accounting on any customer related issues, including document retrieval, invoice and credit issues, and returns -Additional duties as needed

Whittier, Ca

-Work with Manager to providing excellent customer service and managing and resolving operational issues.-Maintain good communication with over a hundred customers daily via email and multiple phone lines-Store, file, and retrieve corporate documents and reports as and when needed-Perform multiple office administrative and clerical duties-Arrange for the delivery of domestic and international shipments.

Rosemead, Ca

-Provides customer service related to shipping inquiries via phone and email.- Receives orders, picking the merchandise, packing, and shipping orders.- Follow up on the shipments via carriers (UPS, USPS, FedEx, DHL).- Data entry for invoices.

Gardena

• Receive, open, unpack and issue sales floor merchandise• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise• Cash and credit transaction

• Served as the face of Slugbooks.com at UCR- spread the word about this website that saves each user an average of $100 on textbooks.• Analyzed cost savings per class and presented targeted messages in order to optimize results

• Assisted Elementary students with their homework by guiding and reinforcing concepts taught by their teacher• Keep students on task with their assignments/projects• Able to communicate with the students

Sociology

Activities and Societies: Sigma Omicron Pi, Student Chapters Inc., CMC CouncilCMC Delegate: December 2010 - June 2011 • Organized.

High School Graduate Degree