Cassandra Van Heerden Email & Phone Number

Cape Town, WC, ZA

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, WC, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

- Managing a team of 15 staff members- Managing the daily operations of the restaurant- Managing staff trainings.- Conducting and attending pre opening briefings - Conducting internal audits.- Conducting quarterly staff evaluations.- Opening and closing procedures- Quality control- Conducting comprehensive and most recent training- Ensuring the restaurant.

Cape Town Area, South Africa

Arranging all client travel arrangementsFinancial ResponsibilitiesDaily Banking DutiesCustomer Service

Sharjah, United Arab Emirates

- Managing a team of 15 staff members- Managing the daily operations of the restaurant- Managing staff trainings.- Conducting and attending pre opening briefings - Conducting internal audits.- Conducting quarterly staff evaluations.- Dealing with the PRO for medicals, Visas, Emirates IDs as well as event permits and property permissions.- Opening and.

Dalma Mall - Abu Dhabi

- Managing a team of more than 70 staff members- Managing the daily operations of the restaurant- Managing weekly, monthly, and quarterly profit and loss reports.- Conducting and attending pre opening briefings - Conducting internal audits- Conducting internal Food & Safety training- Booking of medical appointments for staff- Opening and closing.

Johannesburg Area, South Africa

- Daily Opening Up Process - checking staff attendance & uniforms, check waiter floats, check stock levels & restaurant set up- Deliveries – check goods received against invoices, prepare payment cheques & packing stock- Daily Close Up Process – searching kitchen staff at shift end, print waiter cash ups, clock out waiters & kitchen staff & check waiter.

Johannesburg Area, South Africa

As a second year student I worked in different locations to try and gain as much knowledge and experience that I could from various parts of the catering industry. Her e I learnt the basics of banqueting and the running of a corporate canteen. It was a challenging experience and opened my eyes to the catering side of hospitality which I grew to love.Main.

Johannesburg Area, South Africa

In my position at the Radison Blu I gained a lot of knowledge about the hospitality industry and how to deal with many different guests from many different backgrounds. I was coached and trained on how to fully satisfy any guest request and to do whatever I can to meet the guest needs.Main Responsibilities- Breakfast – Set-up, service & break-down.

Sun City- Rustenburg

This was my first real look into what the hospitality industry holds and what it expects. It was the most challenging position I have worked in since I joined this industry and I learnt more than I ever dreamed I would have. I gained knowledge on all aspects of the service industry and I gained the joy of successfully satisfying every guest that I came.

Johannesburg Area, South Africa

This was my first job in the hospitality industry, and although it was tough and demanding I knew straight away that this was for me. I learnt about banqueting, events, dealing with international guests and also how to look after a team below me.Main Responsibilities- Serving guests – taking orders, serving guests in a timely manner, handling complaints.

Diploma In Professional Cookery & Kitchen Management (Nqf Level 6), Hospitality

Worked practicals at various hospitality outlets Full time student completed various subjects in connection with the hospitality industry

High School, Matric With University Exemption, 12

Activities and Societies: Prefect (2008)Was awarded student of the year 2007