Cassandre Feldbauer Email & Phone Number

Possessing five years of leadership experience, I bring forth a wealth of knowledge and expertise in exceptional customer service, both external and internal, spanning over 15 years. My proficiency lies in the analysis of financial data, particularly accounts receivable and payable. I have successfully reconciled workers' compensation for policy refunds, agency billing, and payroll accounts. Through effective team collaboration, I have identified root causes and implemented team-based solutions to recover receivables and enhance productivity. My contributions extend to the development and implementation of lean processes, as well as the drafting and facilitation of policies and procedures. I have led operations encompassing workers' compensation policy production, invoice payables, policy cancellations, and renewals. Furthermore, I have provided comprehensive education and training to staff, empowering them to procure policies for employers.

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  National American University

  3.7 Cum Laude