As a Sales Operations Enablement Manager, I focus on identifying ways to simplify sales processes, often through automation, creating and implementing new technology and overseeing the sales team.I oversee the Sales Operations Service Desk that mainly focuses on problem resolution for the Sales Team and serve as direct resource for questions and system related issues.- Developing and implementing sales processes for sales teams, specialists and other representatives- Create Salesforce Dashboards for pipeline management- Researching and analyzing data to create sales forecasts- Strategize on Leads and Application Management - Collaborating with other departments and upper management to identify business goals- Work with Product managers and Developers to launch new initiatives- Oversee the Sales Operations ticketing system- Recruiting, hiring and training sales representatives- Identifying customers and sales opportunities by analyzing sales data and consumer trends- Creating and managing automation tools to increase sales process efficiency- Implementing and manage CRM tools to maximize opportunities and customer relationships

As a Production Manager, I have lead a Team responsible for system and lead relation issues. The Team handles up to 3,000 issues per month and does so by working with the Leads Management and System Support TeamDeveloping and implementing sales processes for sales teams, specialists and other representatives- Researching and analyzing data to create sales forecasts- Strategize on Leads and Application Management - Collaborating with other departments and upper management to identify business goals- Work with Product managers and Developers to launch new initiatives- Oversee the Sales Operations ticketing system- Creating and managing automation tools to increase sales process efficiency- Implementing and manage CRM tools to maximize opportunities and customer relationships

As Lead Production Assistant, I oversee a Team of associates working on pipeline reviews for the Sales and Closing Team- Assist with Daily Pipeline management for Sales- Support with Approval and Retention Assignment- Assist with sales/closing routing- Monitor the compliance and reporting for maintaining CRM data- Monitor activity reports, productivity, and productivity of the inside sales team- Assist users by researching and answering questions troubleshooting problems to support the CORE SALES team

In my role as a Sr Production Assistant, I continued to work along side the VP of Production to ensure smooth operation of the Sales Team.- Work closely with Sales Production Manager and Assistant production manager to ensure objectives and initiatives are assigned and tracked to completion- Assist with sales/closing routing- Monitor the compliance and reporting for maintaining CRM data- Monitor activity reports, productivity, and productivity of the inside sales team- Assist users by researching and answering questions troubleshooting problems to support the CORE SALES team

As a Jr Production Assistant, I focused on Salesforce Pipeline management and reviewing the Sales Representatives communication with the customers and ensuring that all leads are being contacted promptly.- Work closely with Sales Production Manager's and Assistant Production Manager's to ensure objectives and initiatives are assigned and tracked to completion- Assist with pipeline management accurate reporting- Monitor the compliance and reporting for maintaining CRM data- Monitor activity, processes and productivity of the inside sales team

As a Court Interpreter, I served as a conduit between Haitian-Creole/French speakers and English-speaking officials in legal forums.Specialty includes:- Commissioner meetings- Code Violations- Civil Proceedings- Criminal Proceedings- Resolving conflict interpretation

As an Administrative Project Manager, I was responsible for scheduling meetings, recording decisions, and breaking projects into manageable tasks- Working with the planning committee on Barry's yearly largest events (Earth Day, Founders Week)- Create and update workflows- Conduct risk analyses- Prepare and provide documentation to internal teams and key stakeholders- Order resources, like equipment and software- Retrieve necessary information (e.g. user/client requirements and relevant case studies)- Track expenses and predict future costs- Monitor project progress and address potential issues- Coordinate quality controls to ensure deliverables meet requirements- Measure and report on project performance- Act as the point of contact for all participants

As a Philanthropy Manager at Barry University, I was responsible for planning, coordinating and implementing a diversified fundraising plan that energizes individual, foundation and business donors- Calling potential donors and requesting donations for up to $10,000 for the University- Work with Director of Communications to plan multi-channeled donor communications thatinspire donor engagement and support- Develop and manage fundraising budget- Prepare regular reports on the progress and success of fundraising activities- Liaison to Board Philanthropy Committee- Oversee the ongoing development and maintenance of fundraising-related systems includingbut not limited to donor management, research, gift processing andrecognition

As the Director of Development, I planned and implemented a development and fundraising program to provide for the short- and long-term needs of the organization- Focus on the recruiting and development of Student Members in the Organization- Sets annual monetary goals and budgets according to short- and long-term goals- Establishes fundraising objectives for the organization, setting one year, five year, and longer-term goals.- Maintains a list of potential financial donors including corporations, foundations, and individuals.- Develop programs that will benefit Student Members- Encourage networking of Student with professionals in their field

As the Membership Coordinator, I assisted with the flow of new membership and member retention. Share strategic vision and contributes to the overall growth from a purposeful perspective in the day-to-day operations.- Assist with all formal and marketing communications between The Seagate and its current members.- Maintain and organize member files and updates as needed and organizes audits in the off-season- Assist in the execution of membership program, including new member acquisition, retention, benefit delivery, service and communications- Own the Member portal, app and calendar. Ensures all information is up to date consistently- Own the online Member directory and constantly ensures all information is correctly synced from internal database- Assist with liaising with graphic designer for all member event marketing