Marlene Cassar Email & Phone Number

Malta

As a KYC Officer, I am responsible for efficiently gathering and verifying documents for KYC, EDD, and CDD checks, ensuring compliance with regulatory standards. I manage KYC registrations and renewals for group subsidiaries, collaborate with external partners and internal teams, and prepare comprehensive reports for management. My role includes conducting.

Malta

In my capacity I conduct thorough due diligence on new and existing customers by requesting, reviewing, and verifying KYC information/documentation, aligned with internal policies. Performed KYC reviews and remediation across diverse risk thresholds, ensuring compliance with sector and geographical regulations. Executed comprehensive research through.

Riga, Latvia

In this role I collaborated with the Head of the Department to automate dispute-related processes and analyze patterns, preparing reports with mitigation measures. I communicated with acquiring partners and card schemes regarding chargeback/fraud rates, implementing effective remedies. Additionally, I contributed to the Daily Risk Committee and evaluated.

Malta

In my role, I oversaw all aspects of fraud detection and prevention within the company. I conducted thorough analysis of high-risk purchases and transactions, focusing on fraud and anti-money laundering (AML). Using data analysis, I identified fraud trends and developed new transaction monitoring rules. I supported the Compliance team in reviewing clients.

Malta

In my role, I was responsible for liaising with stakeholders and shareholders to understand and communicate the risk exposure of current and existing clients. I performed real-time analysis of high-risk purchases and transactions, while also handling chargeback disputes. Collaboration with banks, payment partners, and internal departments was necessary to.

Birkirkara

In this role, I handled fraud prevention and management tasks. This included preparing for the Monthly Fraud Committee and reviewing fraud levels for compliance. I assisted with training, monitored newcomers, and supported the team with administrative duties. I also participated in system testing and cost-cutting projects. Handling merchant queries and.

Malta

In my role as a Senior Sales and Service Associate my main focus was to ensure that customers received the right services and prompt resolution of their issues at the first point of contact. I established their needs and made sure to offer premium products to enhance the relationship between the bank and our customers. Managing risk and compliance was also.