• Managed cross-functional collaboration among global teams to streamline processes and programs.• Utilized statistical analysis and sales enablement strategies to drive go-to-market initiatives.• Utilized Salesforce and Looker tools to optimize business operations and enhance salesperformance.• Designed KPIs & OKRs, identified training opportunities, and collaborated with the training organization to meet enablement needs.

•⁠ ⁠Oversaw global channel and international sales requests for the Data Analytics/Operations/BI/Finance team, addressing report/dashboard modifications, graph enhancements, and business-critical data needs.•⁠ ⁠Collaborated closely with Sales Directors and Sales Performance coaches, synchronizing and validating data accuracy across various platforms while deriving actionable insights.•⁠ ⁠Conducted weekly tactical meetings, serving as the main point of contact for identifying and resolving data discrepancies with relevant teams.•⁠ ⁠Generated customized Salesforce reports and dashboards catering to the needs of global sales leaders.•⁠ ⁠Maintained and updated Global Channel and International Sales quotas in Salesforce on a monthly basis, ensuring the accuracy of ramp-ups.•⁠ ⁠Monitored the Smartsheet Data Request form, prioritized requests, and delegated them to respective teams.•⁠ ⁠Managed graph groups, fulfilled new graph requests, and upheld graph accuracy within the Envisage platform.•⁠ ⁠Utilized Looker dashboards to analyze trends in international new business and communicated findings to leadership.•⁠ ⁠Inputted, managed, and supported the sales team with OKRs (Objectives and Key Results) in Envisage on a quarterly basis.•⁠ ⁠Ensured consistent and standardized global sales team data across all reporting platforms.

RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!

Actively engaged in live workshops and hands-on practice, gaining expertise in Salesforce best practices and solutions.Collaborated with stakeholders to gather detailed requirements and provide full-solution documentation for successful delivery.Led weekly meetings to review Salesforce configuration updates, prioritize new enhancements, and drive ongoing process improvements.Developed user training documentation and facilitated workshops to ensure successful adoption of customizations.Built automations, including email templates, alerts, Process Builders, and Flows, tailored to meet business needs.Managed Salesforce security, including roles, profiles, permission sets, and sharing settings for optimized access control.Customized the user interface with Lightning layouts and page layouts to streamline user management and improve the user experience.

Oversaw HR, Customer Success, Quality Assurance, and in-house warehouse fulfillment, driving operational efficiency in a fast-growing startup environment.Led the successful implementation of 3 platforms, enhancing customer experience and boosting team collaboration.Streamlined warehouse fulfillment, cutting order-to-ship times by 30%.Optimized cross-department workflows, increasing team productivity by 25%.Built and scaled the Customer Success function, resulting in a 30% rise in customer retention and a 20% increase in satisfaction.Implemented quality assurance protocols, reducing product return rates by 15% and strengthening customer trust.Fostered a culture of agility and continuous improvement, supporting 50% year-over-year growth.