Cassie Allman Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, Nc, Us

SqlDBM is a cloud-based database modeling tool designed to help database architects, developers, and business analysts create, manage, and visualize database schemas without the need for complex on-premise software installations.As a Senior Customer Success Manager, I’m dedicated to helping customers maximize the value of our platform. I work closely with organizations to provide tailored support, ensuring smooth onboarding, optimizing workflows, and driving long-term success. My goal… Show more SqlDBM is a cloud-based database modeling tool designed to help database architects, developers, and business analysts create, manage, and visualize database schemas without the need for complex on-premise software installations.As a Senior Customer Success Manager, I’m dedicated to helping customers maximize the value of our platform. I work closely with organizations to provide tailored support, ensuring smooth onboarding, optimizing workflows, and driving long-term success. My goal is to build strong relationships and deliver solutions that empower teams to manage their databases with confidence. Show less

The Customer Success Collective exists to create a space to help individuals and organizations drive company-wide alignment around customer success as the scalable, sustainable source of business growth. Join our Slack community and never miss out again!

Jellyfish is the pioneer Engineering Management Platform that enables engineering leaders to align engineering work with strategic business objectives.As a Customer Success Manager, I work as a key consultant to assigned accounts, guide effective onboarding, manage enterprise-level customer accounts, and build lasting business relationships. I create adaptable success plans, ensure their execution, and drive product adoption. I also maintain regular customer engagement checkpoints… Show more Jellyfish is the pioneer Engineering Management Platform that enables engineering leaders to align engineering work with strategic business objectives.As a Customer Success Manager, I work as a key consultant to assigned accounts, guide effective onboarding, manage enterprise-level customer accounts, and build lasting business relationships. I create adaptable success plans, ensure their execution, and drive product adoption. I also maintain regular customer engagement checkpoints, intervene proactively against churn, and lead Executive Business Reviews to ensure alignment with key stakeholders. Show less

Raleigh-Durham-Chapel Hill Area

Onna is a Knowledge Integration Platform that connects to all your favorite collaborative applications, such as Slack, JIRA, Box, Dropbox, Confluence, Zoom, AWS, Microsoft Teams, Google Workspace, and many more to help internal departments with eDiscovery, information governance, and compliance initiatives.As a Customer Success Advisor, I train clients to become Onna product experts which increases self-sufficiency and adoption of the Onna platform. I serve as a customer advocate by… Show more Onna is a Knowledge Integration Platform that connects to all your favorite collaborative applications, such as Slack, JIRA, Box, Dropbox, Confluence, Zoom, AWS, Microsoft Teams, Google Workspace, and many more to help internal departments with eDiscovery, information governance, and compliance initiatives.As a Customer Success Advisor, I train clients to become Onna product experts which increases self-sufficiency and adoption of the Onna platform. I serve as a customer advocate by monitoring platform usage, helping escalate technical issues, submitting and tracking enhancement requests, and properly directing any customer requests. And I ensure clients derive maximum value from their investment. Show less

Raleigh-Durham, North Carolina Area

Provide first-level, end-user product support for Enrole by Entrinsik. Assist in product on-boarding and training. Provide support to sales team through conventions and seminars.

Bachelor'S Degree

Master'S Degree