Cassie H. Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Senior Underwriter for Alternative lending lending with Home Trust

Calgary, Alberta, Canada

Shuttermaxx specializes in Real estate Photography for residential, commercial and rental properties.•Meet with potential clients and arranged presentations to pitch service/products. Attending networking meetings, cold calling, provided advertising marketing material.•Portray products and services to the right audience through the creation of advertising campaigns•Responsible for capturing high-quality, creative images of all client properties•Take compelling portraits of real estate personnel for industry websites, MLS and Magazines•Retouch and edit photographs and manage post production operations in Photoshop.•Organize clients’ files to maintain and update photo database and website.•Provide exceptional customer service to clients and ensured that all tasks are completed within deadline.•Hire and maintain standard of work with employees•Enter people’s homes on a regular basis and maintain privacy and respect regardless of the type of home.•Running Social media accounts both personally and business. Creating creative content to catch attention•Strong focus on customer satisfaction, loyalty, and follow up; established customer-centric culture of communication, collaboration, & accountability resulting in top tier performance and rave industry reviews•Completed all purchase orders & customer invoices; fulfilled customer photo delivery needs; maintained timely correspondence with clients throughout duration of transaction; communicated order status; provided confirmed delivery; proficient in bank and book balancing.•Maintain book keeping and ensuring accounting is balanced

Calgary

Calgary, Alberta, Canada

• Responsible for handling payouts for loans, mortgages etc as well as large cash and non cash transactions. • Assisted in capacity building by training tellers to deliver quality and efficient services. • Communicated with clients to book appointments and handle other issues as they occur. • Held highest level security codes, balanced general ledgers, investigated for fraudulent activity, handled many escalations filled any role necessary. • Responsible for maintaining outstanding customer service, generating sales and account management. • Developed effective strategies to maintain an awareness of all banks products and services to the customers. • Excelled in a sales driven environment by getting clients into products to fit their needs Excelled in a sales driven environment by getting clients into products to fit their needs Supported branch manager with hosting meetings, interviews and ensuring the branch was in compliance. Process Loan, mastercard and line of credit applications Extensive experience with training staff how to have customer conversation and finding solutions based on their answers to fit their needs