Mario Castaneda Email & Phone Number

San Salvador, El Salvador

Co-Founder and General Manager of Information Technology Services start-up specialized in Digital Transformation, APIs, TI Outsourcing-Offshoring from Central America, Project Management, Smart Homes implementations, Remote TI Administration for Regional-Global enterprises. Managing the daily business activities, improving overall business functions, managing budgets, developing strategic plans, creating policies, and communicating business goals. Develop and implement technology products and services of the firm.

El Salvador

Responsible to provide first in class Technology Infrastructure services and support for the Citi Divested Consumer Business in Central America. Services include Systems and Data Base Administration, Middle Ware Admin, Change Management Process, Data Center Operations, Voice Infrastructure Operations, PMO, Software Factory teams, Production Support teams to assure stability and availability of the systems.

San Salvador, El Salvador

Technology Business Representative for Central America countries local applications and management of the End-of-Life & End-of-Vendor-Support program for the Central America applications portfolio. Support countries Business Requirements and in charge for the Functional Specifications document, ensuring functionality and re-usability within countries to promote standardization. Content definition for the applications and cross country implementation sharing.

San Salvador, El Salvador

Administer the country technology projects portfolio ensuring regional alignment, through the management of the Business Representatives that performs the business requirements in order to ensure sufficient level of detail and thoroughness according to business needs and local regulation. Control and manage all projects requirements, through their Software Development Life Cycle, with the local/regional/global development centers in charge of the developments for the country.

San Salvador, El Salvador

Head of the Office of Business Continuity (COB) and Information Security, implementing, executing and maintenance of Citigroup policies for all legal entities in El Salvador. Control Support for OneBank organization within Operations & Technology (O&T), including Risk & Control Self Assessment and Internal Controls.

San Salvador, El Salvador

Business Information Security Officer (BISO) and Country COB Coordinator, implementing Citigroup Policies and Standards.

San Salvador, El Salvador

Project Management of the ACH (AUTOMATED CLEARING HOUSE) electronic payments in El Salvador, in order to establish the clearing house company that would process the ACH in El Salvador. Partnership with the Central Bank in order to draft the first national rules of ACH “REGLAMENTO PARA OPERAR SISTEMAS ELECTRÓNICOS DE PAGO TIPO ACH – BCR”.

San Salvador, El Salvador

Management of IT resources of the company.

San Salvador, El Salvador

Billing operations ( fixed/mobile), worked in new IT projects, new systems and upgrades to the production systems. As system administrator, managed production servers and database, implementing billing systems (BSCS), migrating to GSM (from TDMA) and roaming billing services.

San Salvador, El Salvador

Networks/DataCenter operations. Management of the Call Management System of inbound/outbound calls.

Online Program, Digital Transformation

MIT Professional Education Online Digital Transformation Program that studies the current situation and the potential of innovative.

M.B.A. (Master Of Business Administration), Business Administration And Management, General

Pgdst, Post Graduate Diploma In Advance Software Technology, Computer Software Technology

B.S. (Bachelor Of Science), Electrical Engineering

Activities and Societies: IEEE Student Branch President