•Conducted client intakes and handled case inquiries through bilingual, on-call support.•Managed client database, calendaring systems, and prepared work permit renewals. •Processed mail from clients, USCIS, and other case-related parties. •Achieved an increase of average weekly intakes from 4 to 8 clients. •Performed community outreach to inform undocumented victims of crime about VAWA/U Visa eligibility.

•Prepared restraining orders, requests for order, ex-parte requests, and supporting declarations. •Drafted preliminary disclosures, filed judgments, and handled marriage dissolution cases.•Conducted client intakes for family, civil, and criminal cases. •Coordinated client demands with opposing counsels.

•Processed incoming and outgoing mail for personal injury and worker’s compensation cases. •Assisted clients in processing mileage reimbursements through bilingual, on-call support. •Uploaded legal correspondence to Tritek and organized client files.