Provided administrative support to 10 sales and event managers including developing contracts, addendums, and proposals for clients.Collaborated with internal departments to successfully plan and execute all VIP arrivals including reservations, amenities, and property tours.Developed and maintained a variety of reports to assist senior leadership with developing sales strategies and monitoring sales team performance.Oversaw the planning and execution of all internal events, including special events assigned by the Director of Sales.

Assisted department leadership with special projects such as developing Standard Operating Procedures for various operations. Managed day to day office operations to ensure all administrative duties, vendor communications, and event set-up and tear downs are addressed and completed in a timely manner.Supervised and trained a team of eight (8) Student Assistants for administrative and event management duties.Point of contact for all incoming event requests, and guided clients through the event process from inquiry to post-event follow up. Processed and maintained all meeting space reservations in EMS.

Responsible for all administrative functions such as invoicing, and coordinating the reservation process from inquiry to confirmation. Developed UC Merced’s summer conference program logistics which includes conference planning, developing contracts, housing assignments, communicating with other departments, overnight supervision of youth groups.Communicated and collaborated with multiple departments to ensure all services were successfully and accurately rendered.Prepared and maintained business reports that provided a comprehensive view of daily operations for department leadership.Inputted and maintained the Student Assistant work schedule for event management and administrative duties.

Coordinated with team members to ensure all administrative tasks were completed.Responded to general inquiries from internal and external clients in a timely manner.Developed posters, menus, and other graphic designs using Adobe Creative Cloud.