David Castro Email & Phone Number

United States

Remote: Wilkes Barre Pa

• Manage implementation of WalkMe for NIQ Discover application • Collaborate with cross-functional teams to set standards and process, and storyboard and implement learning solutions• Document and set process standards • Manage LMS content and implementation strategies• Design, develop, and implement multi-media learning resources, such as videos, job aids, and eCourses

Remote: Wilkes Barre, Pa

• Design and develop digital learning content and self-serve training solutions to support NielsenIQ’s data platforms and services• Collaborate with crossfunctional global teams and business subject matter experts to develop learning curriculums

Columbia Maryland

• Developed, designed, and implemented ILT courses with facilitator guides, job aids, and system simulations• Designed and developed E-Learning courses using Articulate Storyline, Adobe Captivate, SAP Enable Now, and a variety of other software• Collaborated with subject matter experts and clients to document system processes, business procedures, and best practices• Manage users roles and system access in SAP Enable Now Manager • Manage project timelines, deliverables, and junior training consultants• Evaluated course performance to determine areas in need of improvement

Factoryville, Pennsylvania, United States

Facilitated introduction to computer application course with a blended learning approach.

• Implemented instructional design concept and models• Designed, developed and revised online training• Created effective storyboards • Managed projects in a timely manner

Wilkes-Barre, Pennsylvania, United States

• Designed and implemented educational leadership programs • Managed students’ schedule and ensured their emotional and physical safety • Served as a support for students to navigate classes and resident living

Master Of Science (Ms), Instructional Technology

Bachelor Of Arts (B.A.), Mass Communications